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Sri Chaitanya 2021-05-25
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Engage your workforce (desk/ deskless) with the power of next-gen digital experience accelerator platformThe core purpose of an intranet is to deliver high on internal communication.

Is conveying pivotal information to the workforce without a desk or mobile a challenge?

Are your important company updates reaching your factory/ frontline workers in real-time?Internal communication is delivered best when there is better targeting, along with personalization.

Deliver appropriate results to the employees who work in the field with limited or no access to mobile or internet.

Aligning the entire workforce forms the basis of any employee communication strategy.Mesh’s Intranet TV provides you with a convenient choice of telecasting the latest updates to your employees using a TV in the walkway or reception or cafeteria or elsewhere.

Mesh intranet comes with the feature of relaying content straight to your TV eliminating the additional burden of content publishing.

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0
Sri Chaitanya 2021-04-22
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An increasing number of organizations started using chatbots to service both customers and employees, reducing costs and easing the load off support agents by providing a self-service route to answer queries.Organizations like Services Australia saw a 600 percent surge in the use of its Microsoft Cortana-powered digital assistants amid the pandemic.Hence in 2020, chatbots played a major role in the fight against the pandemic by servicing customers and supporting remote employees and will continue to do so in the next year as well.Let’s learn about the top 9 trends that will define the world of chatbots in 2021.Learn more here: https://botcore.ai/blog/chatbot-trends-2021/

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0
Sri Chaitanya 2021-03-11
img

An intelligent modern SharePoint IntranetThe business landscape is always changing and your employees are getting smarter by the day.

A fundamental shift in their needs and expectations is clearly visible.

Therefore the need for the modern digital workplace to go smarter is growing simultaneously.In this dynamic scenario, an intelligent modern intranet solution is a necessity.

That is where Mesh can help you in optimizing your employee experience and engagement boosting internal communications.It offers a modern intranet system through a single interface which enhances inter-departmental communication and collaboration, knowledge management, efficiency of your business operations eventually transforming organizations digital workplace.https://meshintranet.com/modern-intranet/

collect
0
Sri Chaitanya 2021-03-03
img

The COVID-19 pandemic reshaped the entire business landscape.

As customer behavior shifted from physical interactions to contactless digital transactions, businesses found themselves unable to cater to the emerging support and customer service needs.Contact centers, particularly those in the health care, travel, government, and financial services industries, were overly burdened with inquiries from thousands of anxious callers seeking information and comfort.

While remote employees struggled to balance work and home life, the contact centers witnessed significant absenteeism as workers tended to family commitments or lacked the necessary knowledge and infrastructure to operate from home.

collect
0
Sri Chaitanya 2021-05-17
img

The Rise of the Employee Experience Platform in The Digital Workplace With the onset of remote and hybrid work culture, the focus has shifted to employee engagement and experience.

As per Harvard Business Review, 1100 employees found that remote workers feel shunned and left out.

Pandemic has pushed the employees to work in a completely new environment which is a challenge to deal with.

There needs to be a platform whose prime focus is to provide a good employee experience, set to solve a bunch of potential challenges.Most of the workforce desire a consumer-grade experience at work that creates a sense of belongingness toward the organization.

Happy employees are the most useful resources that can drive more engagement and lead to better results.

Brainstorming with colleagues in office canteens and breaks leads to innovative ideas.

collect
0
Sri Chaitanya 2021-04-20
img

Since their evolution, chatbots have grown from delivering linear, scripted user experiences to providing unsupervised and contextually-aware engagement.One of the earliest chatbots created at the MIT Artificial Intelligence Laboratory, Eliza interacted using scripts and leveraged pattern matching and substitution technology.

It had no built-in provision for contextualizing events.

Like Eliza, many first-generation, rule-based chatbots were used for answering simple FAQs.

Such chatbots did not leverage automated, machine-learning technology and required 6-9 months to train manually.

Moreover, training them was an ongoing process, and the entire investment did not deliver the requisite ROI.Over time, as customers and employees started demanding interactive, real-time, and personalized omnichannel engagement, organizations needed sophisticated AI-enabled chatbots to meet their expectations.

Consequently, chatbots evolved to conversational AI with powerful capabilities, including machine learning, natural language processing (NLP), intent extraction, and sentiment analysis.Let’s understand further.

collect
0
Sri Chaitanya 2021-03-10
img

In 2020, CIOs and other IT leaders have solved several unprecedented challenges and became key enablers in business continuity.

CIOs are now in a dilemma regarding the orientation of their efforts and resources in 2021.

While building resilience is still a priority, it’s time to plan for recovery post pandemic.As millions of workers shifted to the remote setup, and customers moved online, businesses leveraged digital technologies to augment customer and employee experiences.However, rapid digital acceleration and adoption of cloud and other technologies have also brought many pressing issues to the forefront – the most significant one being the management of an increasingly complex IT infrastructure.Yet, leaders globally have accepted the importance of technology as a business growth accelerator and will continue to work upon that in 2021 – even with tightened budget restrictions.Let’s explore the top CIO priorities in 2021----> https://botcore.ai/blog/cio-prioritites-2021/

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0
Sri Chaitanya 2021-03-02
img

"40% of intranet initiatives fail to deliver a return on investment due to inadequate adoption”– GartnerSo what can organizations do to boost intranet adoption rates?A robust intranet strategy prioritizes employee engagement, timely updates and ease of access.

It should also take into considerations aspects such as – why should employees use the intranet?

How will it benefit them?

etc.If employees don’t recognize the purpose it serves, chances of them utilizing it are compromised, thereby affecting adoption rates which takes a toll on the investment.To build an engaging intranet, there arises a constant need for relevant and up to date content.

It’s important to also have a set of clear business objectives to help drive overall intranet adoption rates.Learn more: https://acuvate.com/blog/9-intranet-content-ideas-boost-user-adoption/

collect
0
Sri Chaitanya 2021-05-06
img

The COVID-19 pandemic has disrupted the entire business landscape and compelled businesses to face never-seen-before challenges and develop new workflows.

Moreover, an increasing focus on the digitization of the industry drove up the demand for text and voice-based bots that automate day-to-day operations and deliver exceptional customer support.With the IT department dealing with massive resource scarcity and struggling to develop apps for various business problems, enterprises started looking at smart solutions that allow people with little or no coding knowledge to quickly deploy AI-powered bots for a host of business use cases.

No wonder many organizations turned to low-code app development platforms (LCAPs).Low-code platforms are indeed the future of chatbot development.

So, what’s a low-code app development platform?

A low-code application platform, or an LCAP, is an interactive platform that leverages a visual interface, such as drag-and-drop tooling and pre-configured templates, to empower users to develop and deploy professional-grade bots within days.Let’s explore further here..

collect
0
Sri Chaitanya 2021-04-19
img
WhatsApp, one of the most popular messaging channels globally, hits 1 million new users every day. It’s available in over 40 languages on iPhone and up to 60 on Android. Undoubtedly, with its vast reach, user-friendly interface, and secured end-to-end encryption, businesses of every size can leverage the platform to effectively engage with their customers all over the world. Consequently, WhatsApp chatbots have rapidly gained traction. A WhatsApp chatbot is a quick and easy medium to communicate with customers about product availability, send order confirmations and delivery updates, solve urgent customer issues, and answer booking and billing-related queries. Moreover, smart AI-driven bots can understand the context of the conversation and provide meaningful answers.
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0
Sri Chaitanya 2021-03-09
img

Today, embracing a modern intranet is vital to any company’s growth, but many organizations are apprehensive about intranet benefits and embarking on the journey of digital transformation.Assumptions about transformation regularly prevent leaders from fully adopting digital strategies in the fear that they might negatively impact the budget, deter employee engagement and business productivity because they do not feel confident enough in understanding new technology to make that leap.

However, so many of these perceived obstacles are myths, and digital transformation can have multiple benefits for a business.We've debunked a few of the most constraining myths encompassing digital transformation, helping to make a confident decision about what’s right for the business’s success.

collect
0
Sri Chaitanya 2021-03-01

In a market brimming with different types of collaboration and communication solutions, Office 365 SharePoint Intranets are widely adopted by both medium and large enterprises.Modern SharePoint Intranets bring together different digital workplace activities and tools under the same digital roof.

Such collaborative synergy ensures information consistency and uniform knowledge distribution under a centralized communication platform.With dozens of vendors offering SharePoint Intranet solutions, partnering with the one who not only understands your business needs but is well-acquainted with Microsoft and SharePoint technologies is critical to your digital workplace transformation.To make your life easier, below, we present you with a list of the popular SharePoint Intranet solutions available in the market, along with a description of their features, pros, and cons to help you make an informed purchase decision.Learn more: https://meshintranet.com/blog/best-sharepoint-intranets/

collect
0
Sri Chaitanya 2021-04-23
img

Eliminate the language barrier and engage with your customers/employees globally!Global organizations have customers who are located in different parts of the world and speak different languages.

While interacting with a chatbot, customers prefer having conversations in their native language.However, creating a separate chatbot for each language is neither feasible nor economical for organizations.

A multilingual chatbot or a polyglot bot is capable of supporting and conducting conversations in multiple languages to amplify your reach and scale your localization efforts.BotCore, an enterprise chatbot building platform, helps you build multi-language bots that can be deployed both on cloud and on-premise environments.

Get started with a chatbot in your preferred language and add new languages as you go.Don’t let language become a barrier to your customer engagement efforts!More here: https://botcore.ai/multilingual-chatbot/

collect
0
Sri Chaitanya 2021-04-16
img

While building resilience is still a priority, it’s time to plan for recovery post pandemic.As millions of workers shifted to the remote setup, and customers moved online, businesses leveraged digital technologies to augment customer and employee experiences.In a Harvey Nash/KPMG 2020 CIO survey, which polled 4,200 IT leaders, 61% of CIOs say they feel more influential than ever before, courtesy of their work to help hedge their businesses against the coronavirus.However, rapid digital acceleration and adoption of cloud and other technologies have also brought many pressing issues to the forefront – the most significant one being the management of an increasingly complex IT infrastructure.In a survey conducted among 1000 IT leaders, 63% reported technology management had become more difficult.Yet, leaders globally have accepted the importance of technology as a business growth accelerator and will continue to work upon that in 2021 – even with tightened budget restrictions.Let’s explore the top CIO priorities in 2021.Top CIO Priorities For 20211.

Low-code development The onset of the coronavirus pandemic put immense pressure on the IT department to quickly develop new business apps to meet changing organizational needs.

With LCAPs, CIOs can save costs in the long run, as –Less coding means more apps can be developed in a shorter period of timeWith low-code requirements, basic and quick apps, can be developed by less experienced employees, while professional developers can create complex solutions – but in much less time and cost.As companies continue to focus on agility in operations and make their way to recovery in 2021, implementing low-code platforms like Microsoft PowerApps will be a top CIO priority in 2021.Learn More: How Low-Code Application Platforms Are Driving Agility In the New Normal2.

Getting To The Next Phase of Chatbot MaturityAI-enabled chatbots and virtual assistants gained widespread popularity in 2020.To reduce wait-time and provide support at scale at lower costs, leaders implemented AI bots that leveraged natural language processing to hold human-like conversations with customers and employees and resolve queries quickly.We have seen companies implement multiple employee-facing chatbots for a variety of use cases – There is a chatbot for HR support, another chatbot for IT issues, one more bot to let employees access information from LoB systems.In 2021, we will see CIOs unifying all these individualized bots into a single aggregator bot or an intelligent employee assistant to provide a consistent user experience and reduce maintenance costs.Similarly many customer-facing chatbots that were deployed during the pandemic focused solely on delivering support and quick information.

In 2021, as recovery and bottomline becomes critical, leaders will focus on building brand loyalty, driving retention and generating revenue through chatbots.

This will include investing in the right technology needed for a safe and smooth transition back to the workplace while also ensuring the availability of better collaboration tools, resources, and training essential to function remotely for an effective hybrid model.Leaders must strike a delicate balance between resuming standard operations and managing the realities of the post-COVID era, including redesigning workplaces and redefining workflows to keep employees safe, productive, and aligned.Autonomous digital workplace platforms and low-code return-to-workplace apps are a few solutions CIOs can consider.Learn More: Getting Ready for the Hybrid Workplace: The New Normal of Work4.

collect
0
Sri Chaitanya 2021-03-08
img

Deliver an Incredible Employee Experience With AI-Powered ChatbotIntranet in today’s world is a one-stop-shop for sharing, communicating, collaborating, supporting employee needs in an organization.

Employees get more involved and engaged with business tasks when information is easily accessible.

The information overload or scattered data in the knowledge/database lowers the engagement and productivity rate.A powerful conversational chatbot integrated within the intranet system creates an engaging and highly scalable next-generation intranet that boosts collaboration.

It enriches employee and customer experiences through a unique combination of conversational and digital user interfaces.

With the intuitive UI and a handful of options at a click, chatbot simplifies the usability of the intranet, magnifying the employee experience.Learn more here - https://meshintranet.com/sharepoint-intranet-chatbots/

collect
0
Sri Chaitanya 2021-02-26
img

Increase frontline productivity and engagement with tailored digital experiencesThe role of frontline workers, deskless employees and contractors has never been more critical for business survival and growth.

Yet, these customer-facing employees often remain unengaged, uninformed and disconnected from their desk colleagues, top management and corporate communications.Consequently, organizations face high turnover rates, lowered productivity, and increased absenteeism and costs.With Acuvate’s digital workplace mobile app, your frontline staff can use intuitive digital tools to find the needed information quickly, perform day-to-day tasks and stay connected with the rest of the organization.Learn more here - https://meshintranet.com/frontline-workers/

collect
0
Sri Chaitanya 2021-05-25
img

Engage your workforce (desk/ deskless) with the power of next-gen digital experience accelerator platformThe core purpose of an intranet is to deliver high on internal communication.

Is conveying pivotal information to the workforce without a desk or mobile a challenge?

Are your important company updates reaching your factory/ frontline workers in real-time?Internal communication is delivered best when there is better targeting, along with personalization.

Deliver appropriate results to the employees who work in the field with limited or no access to mobile or internet.

Aligning the entire workforce forms the basis of any employee communication strategy.Mesh’s Intranet TV provides you with a convenient choice of telecasting the latest updates to your employees using a TV in the walkway or reception or cafeteria or elsewhere.

Mesh intranet comes with the feature of relaying content straight to your TV eliminating the additional burden of content publishing.

Sri Chaitanya 2021-05-06
img

The COVID-19 pandemic has disrupted the entire business landscape and compelled businesses to face never-seen-before challenges and develop new workflows.

Moreover, an increasing focus on the digitization of the industry drove up the demand for text and voice-based bots that automate day-to-day operations and deliver exceptional customer support.With the IT department dealing with massive resource scarcity and struggling to develop apps for various business problems, enterprises started looking at smart solutions that allow people with little or no coding knowledge to quickly deploy AI-powered bots for a host of business use cases.

No wonder many organizations turned to low-code app development platforms (LCAPs).Low-code platforms are indeed the future of chatbot development.

So, what’s a low-code app development platform?

A low-code application platform, or an LCAP, is an interactive platform that leverages a visual interface, such as drag-and-drop tooling and pre-configured templates, to empower users to develop and deploy professional-grade bots within days.Let’s explore further here..

Sri Chaitanya 2021-04-22
img

An increasing number of organizations started using chatbots to service both customers and employees, reducing costs and easing the load off support agents by providing a self-service route to answer queries.Organizations like Services Australia saw a 600 percent surge in the use of its Microsoft Cortana-powered digital assistants amid the pandemic.Hence in 2020, chatbots played a major role in the fight against the pandemic by servicing customers and supporting remote employees and will continue to do so in the next year as well.Let’s learn about the top 9 trends that will define the world of chatbots in 2021.Learn more here: https://botcore.ai/blog/chatbot-trends-2021/

Sri Chaitanya 2021-04-19
img
WhatsApp, one of the most popular messaging channels globally, hits 1 million new users every day. It’s available in over 40 languages on iPhone and up to 60 on Android. Undoubtedly, with its vast reach, user-friendly interface, and secured end-to-end encryption, businesses of every size can leverage the platform to effectively engage with their customers all over the world. Consequently, WhatsApp chatbots have rapidly gained traction. A WhatsApp chatbot is a quick and easy medium to communicate with customers about product availability, send order confirmations and delivery updates, solve urgent customer issues, and answer booking and billing-related queries. Moreover, smart AI-driven bots can understand the context of the conversation and provide meaningful answers.
Sri Chaitanya 2021-03-11
img

An intelligent modern SharePoint IntranetThe business landscape is always changing and your employees are getting smarter by the day.

A fundamental shift in their needs and expectations is clearly visible.

Therefore the need for the modern digital workplace to go smarter is growing simultaneously.In this dynamic scenario, an intelligent modern intranet solution is a necessity.

That is where Mesh can help you in optimizing your employee experience and engagement boosting internal communications.It offers a modern intranet system through a single interface which enhances inter-departmental communication and collaboration, knowledge management, efficiency of your business operations eventually transforming organizations digital workplace.https://meshintranet.com/modern-intranet/

Sri Chaitanya 2021-03-09
img

Today, embracing a modern intranet is vital to any company’s growth, but many organizations are apprehensive about intranet benefits and embarking on the journey of digital transformation.Assumptions about transformation regularly prevent leaders from fully adopting digital strategies in the fear that they might negatively impact the budget, deter employee engagement and business productivity because they do not feel confident enough in understanding new technology to make that leap.

However, so many of these perceived obstacles are myths, and digital transformation can have multiple benefits for a business.We've debunked a few of the most constraining myths encompassing digital transformation, helping to make a confident decision about what’s right for the business’s success.

Sri Chaitanya 2021-03-03
img

The COVID-19 pandemic reshaped the entire business landscape.

As customer behavior shifted from physical interactions to contactless digital transactions, businesses found themselves unable to cater to the emerging support and customer service needs.Contact centers, particularly those in the health care, travel, government, and financial services industries, were overly burdened with inquiries from thousands of anxious callers seeking information and comfort.

While remote employees struggled to balance work and home life, the contact centers witnessed significant absenteeism as workers tended to family commitments or lacked the necessary knowledge and infrastructure to operate from home.

Sri Chaitanya 2021-03-01

In a market brimming with different types of collaboration and communication solutions, Office 365 SharePoint Intranets are widely adopted by both medium and large enterprises.Modern SharePoint Intranets bring together different digital workplace activities and tools under the same digital roof.

Such collaborative synergy ensures information consistency and uniform knowledge distribution under a centralized communication platform.With dozens of vendors offering SharePoint Intranet solutions, partnering with the one who not only understands your business needs but is well-acquainted with Microsoft and SharePoint technologies is critical to your digital workplace transformation.To make your life easier, below, we present you with a list of the popular SharePoint Intranet solutions available in the market, along with a description of their features, pros, and cons to help you make an informed purchase decision.Learn more: https://meshintranet.com/blog/best-sharepoint-intranets/

Sri Chaitanya 2021-05-17
img

The Rise of the Employee Experience Platform in The Digital Workplace With the onset of remote and hybrid work culture, the focus has shifted to employee engagement and experience.

As per Harvard Business Review, 1100 employees found that remote workers feel shunned and left out.

Pandemic has pushed the employees to work in a completely new environment which is a challenge to deal with.

There needs to be a platform whose prime focus is to provide a good employee experience, set to solve a bunch of potential challenges.Most of the workforce desire a consumer-grade experience at work that creates a sense of belongingness toward the organization.

Happy employees are the most useful resources that can drive more engagement and lead to better results.

Brainstorming with colleagues in office canteens and breaks leads to innovative ideas.

Sri Chaitanya 2021-04-23
img

Eliminate the language barrier and engage with your customers/employees globally!Global organizations have customers who are located in different parts of the world and speak different languages.

While interacting with a chatbot, customers prefer having conversations in their native language.However, creating a separate chatbot for each language is neither feasible nor economical for organizations.

A multilingual chatbot or a polyglot bot is capable of supporting and conducting conversations in multiple languages to amplify your reach and scale your localization efforts.BotCore, an enterprise chatbot building platform, helps you build multi-language bots that can be deployed both on cloud and on-premise environments.

Get started with a chatbot in your preferred language and add new languages as you go.Don’t let language become a barrier to your customer engagement efforts!More here: https://botcore.ai/multilingual-chatbot/

Sri Chaitanya 2021-04-20
img

Since their evolution, chatbots have grown from delivering linear, scripted user experiences to providing unsupervised and contextually-aware engagement.One of the earliest chatbots created at the MIT Artificial Intelligence Laboratory, Eliza interacted using scripts and leveraged pattern matching and substitution technology.

It had no built-in provision for contextualizing events.

Like Eliza, many first-generation, rule-based chatbots were used for answering simple FAQs.

Such chatbots did not leverage automated, machine-learning technology and required 6-9 months to train manually.

Moreover, training them was an ongoing process, and the entire investment did not deliver the requisite ROI.Over time, as customers and employees started demanding interactive, real-time, and personalized omnichannel engagement, organizations needed sophisticated AI-enabled chatbots to meet their expectations.

Consequently, chatbots evolved to conversational AI with powerful capabilities, including machine learning, natural language processing (NLP), intent extraction, and sentiment analysis.Let’s understand further.

Sri Chaitanya 2021-04-16
img

While building resilience is still a priority, it’s time to plan for recovery post pandemic.As millions of workers shifted to the remote setup, and customers moved online, businesses leveraged digital technologies to augment customer and employee experiences.In a Harvey Nash/KPMG 2020 CIO survey, which polled 4,200 IT leaders, 61% of CIOs say they feel more influential than ever before, courtesy of their work to help hedge their businesses against the coronavirus.However, rapid digital acceleration and adoption of cloud and other technologies have also brought many pressing issues to the forefront – the most significant one being the management of an increasingly complex IT infrastructure.In a survey conducted among 1000 IT leaders, 63% reported technology management had become more difficult.Yet, leaders globally have accepted the importance of technology as a business growth accelerator and will continue to work upon that in 2021 – even with tightened budget restrictions.Let’s explore the top CIO priorities in 2021.Top CIO Priorities For 20211.

Low-code development The onset of the coronavirus pandemic put immense pressure on the IT department to quickly develop new business apps to meet changing organizational needs.

With LCAPs, CIOs can save costs in the long run, as –Less coding means more apps can be developed in a shorter period of timeWith low-code requirements, basic and quick apps, can be developed by less experienced employees, while professional developers can create complex solutions – but in much less time and cost.As companies continue to focus on agility in operations and make their way to recovery in 2021, implementing low-code platforms like Microsoft PowerApps will be a top CIO priority in 2021.Learn More: How Low-Code Application Platforms Are Driving Agility In the New Normal2.

Getting To The Next Phase of Chatbot MaturityAI-enabled chatbots and virtual assistants gained widespread popularity in 2020.To reduce wait-time and provide support at scale at lower costs, leaders implemented AI bots that leveraged natural language processing to hold human-like conversations with customers and employees and resolve queries quickly.We have seen companies implement multiple employee-facing chatbots for a variety of use cases – There is a chatbot for HR support, another chatbot for IT issues, one more bot to let employees access information from LoB systems.In 2021, we will see CIOs unifying all these individualized bots into a single aggregator bot or an intelligent employee assistant to provide a consistent user experience and reduce maintenance costs.Similarly many customer-facing chatbots that were deployed during the pandemic focused solely on delivering support and quick information.

In 2021, as recovery and bottomline becomes critical, leaders will focus on building brand loyalty, driving retention and generating revenue through chatbots.

This will include investing in the right technology needed for a safe and smooth transition back to the workplace while also ensuring the availability of better collaboration tools, resources, and training essential to function remotely for an effective hybrid model.Leaders must strike a delicate balance between resuming standard operations and managing the realities of the post-COVID era, including redesigning workplaces and redefining workflows to keep employees safe, productive, and aligned.Autonomous digital workplace platforms and low-code return-to-workplace apps are a few solutions CIOs can consider.Learn More: Getting Ready for the Hybrid Workplace: The New Normal of Work4.

Sri Chaitanya 2021-03-10
img

In 2020, CIOs and other IT leaders have solved several unprecedented challenges and became key enablers in business continuity.

CIOs are now in a dilemma regarding the orientation of their efforts and resources in 2021.

While building resilience is still a priority, it’s time to plan for recovery post pandemic.As millions of workers shifted to the remote setup, and customers moved online, businesses leveraged digital technologies to augment customer and employee experiences.However, rapid digital acceleration and adoption of cloud and other technologies have also brought many pressing issues to the forefront – the most significant one being the management of an increasingly complex IT infrastructure.Yet, leaders globally have accepted the importance of technology as a business growth accelerator and will continue to work upon that in 2021 – even with tightened budget restrictions.Let’s explore the top CIO priorities in 2021----> https://botcore.ai/blog/cio-prioritites-2021/

Sri Chaitanya 2021-03-08
img

Deliver an Incredible Employee Experience With AI-Powered ChatbotIntranet in today’s world is a one-stop-shop for sharing, communicating, collaborating, supporting employee needs in an organization.

Employees get more involved and engaged with business tasks when information is easily accessible.

The information overload or scattered data in the knowledge/database lowers the engagement and productivity rate.A powerful conversational chatbot integrated within the intranet system creates an engaging and highly scalable next-generation intranet that boosts collaboration.

It enriches employee and customer experiences through a unique combination of conversational and digital user interfaces.

With the intuitive UI and a handful of options at a click, chatbot simplifies the usability of the intranet, magnifying the employee experience.Learn more here - https://meshintranet.com/sharepoint-intranet-chatbots/

Sri Chaitanya 2021-03-02
img

"40% of intranet initiatives fail to deliver a return on investment due to inadequate adoption”– GartnerSo what can organizations do to boost intranet adoption rates?A robust intranet strategy prioritizes employee engagement, timely updates and ease of access.

It should also take into considerations aspects such as – why should employees use the intranet?

How will it benefit them?

etc.If employees don’t recognize the purpose it serves, chances of them utilizing it are compromised, thereby affecting adoption rates which takes a toll on the investment.To build an engaging intranet, there arises a constant need for relevant and up to date content.

It’s important to also have a set of clear business objectives to help drive overall intranet adoption rates.Learn more: https://acuvate.com/blog/9-intranet-content-ideas-boost-user-adoption/

Sri Chaitanya 2021-02-26
img

Increase frontline productivity and engagement with tailored digital experiencesThe role of frontline workers, deskless employees and contractors has never been more critical for business survival and growth.

Yet, these customer-facing employees often remain unengaged, uninformed and disconnected from their desk colleagues, top management and corporate communications.Consequently, organizations face high turnover rates, lowered productivity, and increased absenteeism and costs.With Acuvate’s digital workplace mobile app, your frontline staff can use intuitive digital tools to find the needed information quickly, perform day-to-day tasks and stay connected with the rest of the organization.Learn more here - https://meshintranet.com/frontline-workers/