In this difficult time, technologies such as artificial intelligence have been transforming various sectors around the world.Many of them believe that DLTs help teachers be more efficient during classes and 80% agreed that they help improve grades too.4 Main Reasons to have Chatbot for Education Industry1.Chatbot is a Medium of LearningThe most useful and sought-after application of AI is the automated, intelligent tutoring system that provides a dedicated learning environment to study in and then analyze student’s responses and their patterns of interaction with the artificially intelligent learning content.Likewise, Artificial intelligent chatbots can help teach students through a series of messages, just like a regular chat conversation, but made out of a lecture.The chatbot will repeat the cycle of assessing each student’s level of understanding individually and then provide them with the following parts of the lecture as per their progress.One such platform is Rattle Tech, which has a dedicated chatbot for education.The chatbot can provide specified topics to students through standard text messaging or multimedia such as images, videos, audios, and document files.Just like any classroom, the chatbot hands them out all learning material required then takes quizzes/tests and submits the results to their teachers.This eases out monitoring student performance and helps speed up the processes.2.Chatbot Increases Student EngagementStudents today, are much more exposed to technology than we used to.Instant messages, virtual assistants and social media have become their school hallway, where they exchange not only messages but study materials, help each other with assignments and do their researches through these platforms.This gives the benefit of enhancing their learning process and increase engagement in individual subjects.
Nowadays, public works spend a lot of time and money on fixing assets.But your assets can benefit with the help of technology.Yes, the process to gather reports can be immensely improved through deploying a 311 Reporting Mobile App.Here are four specific ways in which Public Works is able to provide better service, reduce resources, and save money.1.Quick Reporting from anywhereWhether it’s your own colleague, field worker, or a member of the public, you’re worst Public Works nightmare should be a general apathy towards reporting issues with your assets.Because if you don’t know something is broken, you can’t fix it.However, people will walk by a broken asset and assume that their local government just doesn’t think maintenance and upkeep are a priority.It won’t be fair, but you’ll be blamed.But, with a mobile app for reporting service requests, you can now empower citizens to do some of the work that has traditionally fallen to your employees: citizens in effect can act as eye balls out in the field and immediately crowdsource back to your information about broken assets.2.Accurate Reporting location dataImagine this situation: You open your email first thing in the morning and your Public Works team has an email from a concerned citizen that reads: “There is a broken sidewalk near the Atlanta wood road Please Fix it!”When you try to understand this free-form, and request, you quickly realize that you’re going to need a strong cup of coffee this morning.The citizen gave you no information about where on Main St, which restaurant is referenced, which side of the street, etc.
Chatbots aren’t just for answering basic customer enquiries anymore, they’re now changing organizational structures and actually have the ability to act as first-line support.On the IT service desk, where ticket numbers might be high and staff resources might be low, this is certainly appealing.However, the question is: Does your IT help desk really needs a chatbot, and how to integrate IT help desk chatbot?#1: IT help desk Chatbot Work QuicklyChatbots, and other bots, have the ability to do whatever they’re programmed to do.This could include providing links to knowledge base articles or categorizing and triaging a ticket based on information the user provides.Chatbots do this in much the same way as your human IT help desk team would, only they have the ability to recall information far faster than any human being.The advantage here is that your chatbot will get through a much larger workload than any of your team members can and even has the ability to work faster than a small team combined.Chatbots can thus be great for removing the basic first-line responsibilities away from your human agents, clearing them to work on more complex tasks.#2: Chatbot Reduce Human ErrorsChatbots remove the risk of human error by always following what they’re programmed to do (albeit potentially learning “better ways” along the way).And because you program your chatbot to do what you want say, for example, triaging a ticket to a certain resolver team based on its categorization – the chatbot knows where to send the ticket when your IT help desk service team might not.If you have a lot of different categories and many resolving teams it can be easy for agents to forget which team handles which ticket type and it’s therefore difficult to triage some tickets correctly.
The world’s most successful and rapidly-growing urban environments are learning that the key to sustainable growth and efficient city management is to collaborate with their citizens that dwell inside its borders.Staying engaged with your neighbors, civil servants, and the local government helps build a better community.Whether it’s visiting a weekly farmers’ market or raising issues within the community, staying connected to your fellow citizens can make your life easier, safer, and more funBut engaging with local governments hasn’t always been a smooth and easy process.A lack of local news options, poorly maintained municipal websites, or the absence of public gathering spaces frequented by the community can each contribute to a lack of awareness of what’s happening in your backyard.To keep people connected, cities of all sizes should adopt new methods of keeping citizens engaged in order to continue fostering a greater sense of community.A community engagement solution for smart city makes it easy to keep community members engaged.Combining user-submitted information with an easy-to-use mobile engagement platform, residents can rely on a single app for accessing and filing up-to-date information about what’s happening in their community.Whether it’s reporting a waste removal issue or updating the hours of the local library, a citizen engagement platform gives locals a convenient way to stay involved with and informed about where they live.Here are just a few proven benefits of a community engagement application:1.Submit Reports Easily via mobile appThrough a mobile-first, cloud-based platform, online community engagement software allows municipalities to share important local news and alerts, information about parks and facilities, and contact details for local administrative services.
Chatbots aren’t just for businesses anymore, they’re also being utilized by city governments that are relying more and more technology for daily operations.Some employ the same chatbots as corporations, while others work with municipal specific tools.In US, North Charleston town started using chatbot, a chatbot connecting through text, Twitter and Facebook Messenger.Just as private sector businesses use chatbots to process customer complaints, the people of North Charleston use Smart city chatbot to request repairs.Within six months of the deployment, town community manager said North Charleston repaired or replaced 115 percent more trash cans, fixed 190 percent more street and traffic lights, filled 75 percent more potholes, and repaired 115 percent more street signs.Use cases like these not only make workers more efficient by cutting back on calls and emails, but when accompanied by a project management back-end, chatbots help governments organize data.In North Charleston, static report says this has made the public works department 110 percent more efficient.3.Helping Cities Facilitate Tax Payment & Certificate issuesEarly chatbots especially those connecting via website served as virtual assistants to guide e-commerce customers through purchase.
Throughout human history, the greatest civilizations were centered around cities rather than nations, facilitating the flourishing of trade, sciences and the arts- things which have come to shape entire national identities today.It’s for these opportunities of economic, cultural, intellectual and social development that urban societies have boomed in the developed world and people continue to leave their agrarian rural life to move to settle in cities across the developing world, even today.How Citizen Engagement Reporting App grooming citizens lifestyle?Technology also provides a new dimension to urban development, which has often been overlooked by government, and businesses, the engagement and participation of citizens.If they feel that through technology, their voices will be heard and taken into consideration as an important aspect in the development planning stage, then they will be encouraged to proactively use such media to bring to attention local issues and provide suggestions for solutions.More importantly, it will make sure that the economically, socially or physically disadvantaged citizens get a voice and development projects are inclusive of these disadvantaged sections.2.Collaborative Development: Social media and city-wide apps provide opportunities for collective brainstorming and innovation to achieve development objectives.All such efforts will lead to creating a buzz around development projects among the citizenry, leading to an investment of social capital into urban development.3.Awareness Creation: While citizens being encouraged to participate in the development of their localities is one of the objectives of smart development, technology can also work the other way around to make citizens more informative about developmental aspects and global trends and best practices.Data needs to be shared unhindered between city-wide organizations and departments (public and private) for a more holistic and justifiable open data framework, which provides actionable data.
In our current digital era, Chatbot intends to replace the mundane and repetitive IT help desk operations.And these chatbots extend NLP in order to understand the common language and be able to interact with customers effectively.Given the potential of the technology, it is expected that the integration of Chatbots in everyday IT help desk operations will help cope with the issues, ensuring enhanced customer experience.Advantages1.Reduce the number of tickets raisesWith a dedicated IT help desk chatbot solution, the majority of the issues would be resolved (troubleshooting/self-service portals) without the intervention of a customer representative.This reduces the number of customer-facing requests, thereby enhancing the productivity of the IT help desk.2.Boost employee productivityConsidering that most of the mundane tasks are now automated, IT professionals now have the ease to focus on productive tasks.For instance, the adoption of chatbot in IT Help desk has the potential to shift the first-level ticket issues to self-help.The feature isn’t limited to the service desk but extends to capturing historical data, and then storing it for pattern analysis, and issue detection.5.Easy Deflection in case of complex queriesSimilar to the solution adopted by Adobe Systems, Chatbot tools are designed to render services, no matter what the problem is.
Nowadays, we are living in the trend of internet innovation.IoT application development has changed the life of people.Additionally, brilliant smart devices have replaced individuals’ mind.So also, to achieve accomplishment in your business-IoT are valuable and we can assist you with achieving it.Below are the List of Top Three IoT App Development Companies who offers a complete IoT Solutions,1.HCL TechHCL Tech defines the right IoT landscape for you to kick start your IoT journey.An organized approach is taken to understand your business needs & offer a quick ramp-up to discover your IoT needs & solutions, accelerating your time to market with low risks.2.Rattle TechRattle Tech is the most trusted IoT development company.They are building IoT solutions for the smart home, building, & city.
Incidents of assault, robbery, burglary, and auto theft could be lowered by 35 to 45 percent.On top of these metrics are the incalculable benefits of giving residents freedom of movement and peace of mind.Smart city technology is not a quick fix for crime, but agencies can use data to deploy scarce resources and personnel more effectively.Smart systems can optimize call centers and field operations, while traffic-signal preemption gives emergency vehicles a clear driving path.A city starting with an average response time of 45 minutes might be able to trim that by more than 15 minutes.Smart city application can make daily commutes faster and less frustratingTens of millions of people in cities worldwide begin and end every workday fuming in traffic or piling into overcrowded buses and trains.Improving the daily commute is critical to quality of life.By 2025, cities that deploy smart city application have the potential to cut commuting times by 10 to 20 percent on average, with some people enjoying even larger reductions.The potential associated with each application is highly variable, depending on each city’s density, existing transit infrastructure, and commuting patterns.
Citizens are a central and important part of governance.Security, citizen engagement, innovation, efficiency, and transparency help to build trust between citizens and their local governments.The fear of citizen involvement slowing things down is a complete fallacy.Citizens often come up with great ideas that council members haven’t thought about that may prevent costly mistakes and may save time and money in the long run.Rattle Tech supports inclusiveness, so those who are differently abled have equal access to council meetings and citizen engagement as everyone else in the community.Top Payoffs by Citizen Engagement Application1.Easy to Maintain Citizens Personal data by Local GovernmentsWhile we live in the age of cybersecurity, many local governments are still using outdated equipment which is becoming more difficult to maintain or replace.Outdated equipment is also susceptible to being hacked which can cause a multitude of problems for local governments including liability problems and associated costs, system shutdowns, and reputational damage.Local governments collect lots of personal data on their citizens so they can provide them with services.This is a big responsibility for local government staff workers because it requires the utmost in confidentiality.
Over the last one year, however, advances in Chatbot technologies have transformed workflows across many enterprise functions, including the HR department.Chatbot for HRM is a holy grail that combines task automation along with enabling a single, and seamless interface that requires a low learning curve for anyone on your team.A Chatbot-powered HRM, on the other hand, functions as a seamless cohesive unit that makes it easy for everyone to pull out information or execute tasks by just raising a simple request.Secondly, it helps prioritize your strategic work.This is missing the trees for the woods.Chatbot helps HR teams attend to some serious work by taking their tasks can be easily handled by an automated chatbot solution.Today, from medium to large organizations are very particular about where they want HR teams to act as human touch points and where they want employees to self-serve.Below are some of the main activities which fall under Chatbot’s influence.1.End-to-end onboarding processA HR chatbot can make end-to-end onboarding process effective and engaging.An interactive assistant can help the HR department collect necessary information.But with Chatbot integrated into your HR system, he can simply ask the bot via text or voice command and access his leave balance in real-time.
City chatbots may possibly very soon respond to the queries requested by the city people concerning several services offered by government.However, the main question is why governments would turn to chatbots to interact with their citizens.What are the advantages of Chatbot For City?There is no contradicting the fact that government bodies are eyeing chatbots as a way to improve the city life of people by automating the various services offered by them.That is where chatbot for city comes in.City chatbots not only offer a text-based platform for people, it can also chat with them.When programmed correctly, chatbots can also speak in foreign languages.The chief objective of a city chatbot is to provide its citizen with accurate information, whenever they need it.Below are the factors pertaining to how online chatbot can support the city government to provide for citizens with information and services in different departments:1.Make Citizens aware of Law and OrderEvery so often, citizens are not very aware about the laws that administrate their city.Thus, at times, they mistakenly break the rules or fail to take advantage of some benefit that they are eligible for.
Healthcare is a challenging industry that’s battling many challenges of continually rising costs, disparate ways of managing medical records, and a perceived lack of engagement with patients, there’s a prescription at hand.Chatbots are turning problems into opportunities for healthcare providers.By making access to information quick and easy, and enabling a more personalized and engaging channel of interactions, chatbots are helping healthcare providers deliver their services effectively and bridge the gap with those in the need of aid.1.Chatbots for PatientsHealthcare bots give personalized medical care and reminders for appointments and medications.The healthcare chatbots can be treated as a virtual assistant that tells the patients what and when to take medicines.2.Chatbot for 24/7 helplineHealthcare chatbots provide a 24/7 assistance for patients to check existing prescription, help renewing prescriptions or discuss about their symptoms.For providers, the convenience and efficiency that bots offer allows the medical staff to focus on other complex triage requests.3.Chatbots for Scheduling AppointmentsBots are designed to enforce better follow-up of medical care that can help hospital deliver better patient care, curb poor patient engagement and improve overall health outcomes.Chatbots are particularly effective when it comes to scheduling appointments with doctors, matching patients with the right specialists based on diagnosis, and keeping track of their follow-ups and appointments for future reference.Looking to own a chatbot for your healthcare industry?At Rattle Tech we develop chatbots for healthcare industry with the highest standards of security.
Chatbot in educational systems are an excellent way to transform the way institutions interact with students today.Artificial intelligence is letting educators provide a personalized learning environment to the students.Chatbots in educational institutes will be going mainstream in schools and universities in the next 2 to 4 years for sure.Let’s discuss some of the areas chatbots are influencing the education sector today.1.Streamlines the admission processesMost admission processes involve the submission of relevant personal details as well as credentials.Chatbots’ utility goes beyond traditional roles of information access.Education Chatbots are proving to be useful in some steps of the admission process.Some education chatbots can work using prompts (they can prompt the user for some form of input).By leveraging chatbots, admission logistics can be more efficient.There are institutions of learning that are well in the course of building chatbots with such capabilities.
In fact, the invention of smart appliances like fridges, microwaves, or lighting systems is one of the most famous smart applications of IoT technology, and this type of tech is becoming mainstream in buildings, living rooms, and kitchens across the world.With IoT enabled devices, home owners can connect every aspect of their home’s infrastructure to smartphones, wearables, or computers.We think there’s much more to be done and so let’s look at some current ideas to give our public a bit of inspiration.How IoT automate and increase our public and private buildings safety?At the moment, house builders and property Companies are looking at ways to create building management systems (BMS) across their property portfolios.These systems involve using an array of sensors located around the property, which provide real time information about things like temperature, air flow, humidity, smoke levels, and even the level of toxins or particles in the building’s atmosphere.Just as importantly, they also provide feedback regarding energy consumption.By using the data gathered from BMS sensors, managers can then create automated processes to raise energy efficiency and optimize the experience of living (or working) in the building.You might not notice it as a shopper or office worker, but the buildings you enter could already be part of the IoT via this kind of setup.Smart home automation for Disabled Residents and ChildrenWhile BMS systems are generally large-scale and focused on the bottom line, there are also IoT applications that make buildings “smarter” for residents with particular needs.For example, if the house is inhabited by older residents, sensors can be installed which measure temperature levels and ensure that the ambient conditions remain within acceptable parameters.
Not only was this frustrating for the customer but it also proved to be a big problem for businesses trying to improve customer experience.The research is clear on one thing customers no longer base their loyalty on price or product quality alone, the experience they receive plays an equally important role.Additionally, with the rise in technology, cross-device shopping has seen a boom which has made it challenging for businesses to provide seamless customer support consistently.Fortunately, Chatbots have solved this issue in a huge way!Since Chatbots can be enabled on any device they address customer concerns in real-time without delays.There is no doubt that Chatbots can be hugely beneficial to almost any kind of business, however, there are certain industries that are likely to be revolutionized by the capabilities of Chatbot technology.Below is a list of 3 main industries we strongly believe that can achieve the best unexpected results by implementing the Chatbot on their business website:1.IT Helpdesk Chat BotChatbots improve overall ITSM efficiency and productivity by handling routine employee issues much faster.Chatbots deflect trivial tickets being sent to human agents.Our IT Helpdesk BOT frees up time of your critical resources as they can stay focused on work that adds value, rather than answering repetitive questions.
What is exactly a Chatbot?It’s an important question because if we realize it or not, the technology is steadily becoming a bigger part of our daily lives – A chatbot is an artificial intelligence software that can automate a conversation or a chat with a user in natural language through messaging applications, websites, & mobile apps.According to the latest technology prediction, by 2021, the average person will have more conversations with bots than with their friends & family.With the rise of Artificial Intelligence (AI) and conversational user interfaces, we are increasingly likely to interact with a bot than ever before.Also, more companies are using chatbot to engage with their customers alongside the now classic channels of mobile application, emails, and social media.Why chatbot is important in this digital era?However, from a technological point of view, a chatbot only represents the natural evolution of a question & answering system leveraging Natural Language Processing.But at the same time, Chatbot applications streamline interactions between people and services, enhancing customer experience without any human interaction.Most importantly, Chatbot offers companies & educational institutes new opportunities to improve the customers engagement process and operational efficiency by reducing the typical cost of customer service.To be successful, a chatbot solution should be able to effectively perform both of these tasks.Human support plays a key role here: Regardless of the kind of approach and the platform, human intervention is crucial in configuring, training and optimizing the chatbot system.Want to develop your own Chatbot?
There are different aspects that can influence this like safety, time and convenience, health, environmental quality, social connectedness, civic participation, jobs and the cost of living.Smart city application and technology have a way of positively affecting some of the above categories.Traffic signals can also be synchronized with smart technology to provide clear driving paths for emergency vehicles and in doing so it could reduce response times by 25-40%.Thanks to smart cities, the methods for fire detection are more efficient.Sensors can be used to monitor the condition of parks and wooded areas that might be prone to forest fires.The sensors could also sense fires in buildings and send out immediate calls to emergency responders and the fire department.Furthermore, surveillance cameras and drones can be used to help with law enforcement, firefighting, infrastructure inspections, monitoring the environment and they can ensure security and monitor areas that aren’t frequented often by security officers.Problem-free TransportationIt has been predicted that by 2026, cities will be able to cut commuting times by 15-25% by using IoT based smart-mobility applications.Apps and smart transportation systems using sensors embedded in roads and street lights, can warn commuters about delays and send navigation alerts of heavy traffic congestion in real-time so they can adjust their commuting methods or change up their driving routes and pick a quicker path to their destination.IoT sensors on physical structures can also predict when they need to be repaired before breaking down and causing traffic delays.Instead of driving around in circles in the hopes of finding a parking space, applications can help coordinate where there is parking available in a city to save people time and offer more convenience.Thanks to these smart transportation systems, they use cameras to capture speed and traffic infractions.
Let us know more about them in detailed in below,1) Huge rise of Smart Cities & Smart homes:Since the huge rise of IoT devices is at an all-time high, more connected infrastructures will be created to support the growth of smart cities.The concept of smart homes, smart buildings and self-driving cars are already shaping our current world.Many countries, like Singapore and USA, has already infused the concept of smart cities.Its solutions are empowering general public surveillance, smoothening the flow of traffic, and expanding utility services to create a hassle-free life for the citizens.2) Increased Adoption in large Industries:Currently, the logistics & transportation industries are the two early adopters of IoT technology.Data processing and analysis processes will improve, which will further prepare the technology for more sectors such as healthcare, agriculture, and hospitality.3) Security will be a main concern:In the earlier days, IoT, for the first time, witnessed an infectious malware that transformed its devices into a botnet, which expedited a DDoS (Distributed Denial of Service) attack on websites and engulfed them with fake internet traffic.To prevent such cyber-attacks in the future, more secure and impenetrable frameworks will be developed for IoT devices.Routers and Gateways will be enhanced to provide security features other than basic password and firewall protection.This will help in keeping the data safe and confidential while it is being transmitted, processed, or analyzed.4) 5G will be a main factor:The improvement in the 5G networks will be a strong foundation for the creation of a connected world.
A Smart City Application helps businesses and citizens get access to a comfortable work environment, which leads to transforming lives for a better tomorrow.Smart cities are conceptualized keeping science and lifestyle at the center of development.Smart GovernanceCitizens today expect to base their daily lives on robust, user-friendly digital solutions.Collaboration tools, modern cognitive websites, self-service portals, mobile applications, and convenient online banking have become a standard in many aspects of life and smart citizens expect nothing less than that from a city.Expanding digital services to communities makes cities smarter and provide more and more opportunities for businesses.Let’s take a look at a brilliant case of smart governance.The government of India started a service called Unified Payments Interface in 2016.The Reserve Bank of India rolled out a mandate for all the banks to start providing UPI services to any Indian citizen who holds a valid bank account and completes the Know Your Customer (KYC) process, which ensures a better safety measurement for online payments.