This IoT integration has made it easier for the business organizations to engage their clients and optimize their different kinds of operations.

In this article, you will know how Microsoft has incorporated IoT into Dynamics CRM.MS Dynamics CRM’s IoT Features The Azure IoT SuiteThe Azure IoT has been designed to connect devices directly with Microsoft integrated solutions.

The device can be connected via Azure IoT that may include tablets, smartphones or other proprietary mobile systems.

As soon as the data is collected, Microsoft Dynamics 365 CRM takes the complete information and analyzes it thoroughly.

Azure Machine Learning takes the consolidated information that is gathered through Azure IoT and then analyzes it.

Insight gained from this analysis can be used in a variety of ways, such as monitoring customer satisfaction or determining when maintenance may be required on equipment.

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The day-to-day operations related to any business now get controlled by several modules.

It involves several layers that finally lead to effective sales.

From contacting the customer, establishing a rapport, convincing the customer about the product and services to finally closing the deal, the sales process is a lengthy and multilevel one.

The more customers end up sealing a deal; the better would be the growth potential of the business house.

MS Dynamics 365 helps in making the sales process easier, smoother, and comprehensive leading to better conversions and sales opportunities.MarketingMicrosoft dynamics 365 CRM aims at making the end-to-end sales process more comprehensive and analytical.

From managing leads to handling marketing campaigns, this mechanism allows an insight into the marketing process for better plan execution.Customer ServiceMicrosoft dynamics 365 CRM makes interaction with customers livelier and more effective.

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