The pay based on category.
Like outbound calls rate 0.07 cent and inbound rate 0.1 cents.
Well in humanatic you need to focus on accuracy, not on money.
In 'inbound' you have to find what time caller connected with a live qualified agent or not.
First, read the overview carefully then you will understand which call connected and which call not connected.
Like when a call starts then move it to 5 seconds and then 10 seconds by clicking.
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