Reduced TAT, Minimal Processing Friction, Improved Regulation Compliance, Quality Automation, Adapting Technology, Fortified Data Security and Risk Management are the various benefits of optimized digital onboarding process.
Bengaluru-based fintech platform Signzy just makes the onboarding Simple and quick.
It is building a global digital trust system for banks, NBFCs, and other famous financial institutions.
With the combination of Artificial Intelligence and Machine Learning, they are continually working on the betterment of digital video verification in the KYC processes.
Also, understand the time and cost involved from a banker’s point of view and customer’s experience in the whole process.
Online customer onboarding can reduce friction & eliminate fraud.
With an ideal risk management program, digital onboarding can be improved.
To understand what a digital adoption platform (DAP) is and how it can help you as a business owner, it’s a good idea to first gain a primer on the phrase “digital adoption” itself.So what is digital adoption?
In essence, digital adoption can be defined as an organizational state in which digital tools are being used as intended, and leveraged to their fullest extent by all the employees.And as you’d expect, digital adoption is closely linked with employee efficiency and engagement, as well as customer experience.
It provides walk-throughs, videos, self-help guides, etc.
to guide the user through every aspect of the application, thus improving new user onboarding and driving the adoption of useful features that may otherwise be overlooked.Realizing the importance of effective digital adoption, more and more businesses are leveraging DAPs.
In fact, the DAP software market had a market value of $43.11 million in 2018 and by 2028, it is expected to reach $162.84 million, growing at a CAGR of 15.5%.So let’s see how a DAP helps businesses reach new heights.Benefits of a DAPThere are many benefits of using a DAP.
Let’s take a quick look at the top three concrete ones below.Higher customer satisfactionIf customers are using only part of your product, they are not able to appreciate its full value.
