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Travel Transportation Solution | Freight Management Solutions - Wipro

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harry
Travel Transportation Solution | Freight Management Solutions - Wipro

Wipro’s Consulting practice helps clients across the travel and transportation industry improve ancillary revenues, create future ready workplaces, and adopt digital supply chain management to deliver exceptional customer experiences.

Through business process mapping, outcome based business value realization, and advisory for process reengineering services, our digital solutions help clients shorten time-to-market, optimize automation-led processes and engage customers across new and varied touchpoints, offering them greater convenience and control over their travel plans. Blending business thinking and process management with agile delivery, design, and emerging technologies – like artificial intelligence, machine learning, big data, cloud, and blockchain – our approach leverages our own IP and innovation labs, along with alliances within the industry ecosystem Wipro’s Consulting practice helps clients across the travel and transportation industry improve ancillary revenues, create future ready workplaces, and adopt digital supply chain management to deliver exceptional customer experiences. This is even more surprising given that travelers use the web and mobile channels for practically all travel needs – from researching their holidays, to booking air tickets, choosing hotel stays for business and leisure, renting cars, providing feedback and discussing their experience on social media. A recent Google study showed that the percentage of travelers who downloaded the mobile apps of companies with whom they had a loyalty program was substantial: 54% leisure travelers, 72% business travelers and 71% affluent travelers had downloaded these mobile apps.. Which really sums up the story so far: the hospitality industry has the right reasons to deliver a personalized customer experience as now it has access to the data on which to build the personalization.

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