logo
logo
Sign in

Lufthansa Airlines Cancellation Policy

avatar
Airlines Gethuman
Lufthansa Airlines Cancellation Policy

About Lufthansa Airlines Cancellation Policy:

For the passengers who are willing to make a cancellation on their bookings with Lufthansa, here are complete details about the Lufthansa ticket cancellation refund policy. Here are the major pointers of the Lufthansa Cancellation Policy that will help passengers to void their bookings :

  • Passengers can request cancellation within 24 hours to claim a 100% refund of the ticket value, but the date of departure must be at least 7 days before the departure. 
  • Beyond 24 hours, passengers are liable to pay a Lufthansa airlines cancellation fee of $200 USD.
  • Lufthansa flight ticket cancellation policy would be applicable on the restricted and non-restricted fare rules of the purchased reservation. 
  • Lufthansa’s cancellation policy covers flights booked via an online portal, over the phone, or at the ticket counter. 
  • Passengers can claim the unused portion of the ticket to book new flights within 365 days from the date of departure.
  • Lufthansa flight cancellation refund amount would be back to the original source of payment within 2-3 business days in the original form of payment. 
  • In the case of canceled flight circumstances, you can obtain a refund free of charge without filling out any refund form. 
  • Lufthansa flight cancellation policy applies on bookings made at the airline’s portal, reservation helpline, or at the ticket counter. 
  • In the case of a canceled flight event, passengers have the right to obtain a full refund without any charge. Depending on the severity, passengers would also be eligible for Lufthansa cancel flight compensation. 
  • To request Lufthansa cancel non-refundable tickets, only taxes and airline surcharges would be offered as a refund and is subject to cancellation fees. 
  • Lufthansa cancel return flight request would be automatically applied if the passenger fails to board the outbound flight and is marked as a ‘no-show’.
  • Lufthansa flight cancellation rules would apply on the flights operated by the airlines. In the case of multiple carriers involved in a booking, the most restrictive fare rules would be applicable at the time of flight cancellation.


Lufthansa 24-Hour Cancellation Policy:

What's the Lufthansa cancellation policy for 24 hour cancellations?

Lufthansa Airlines' 24 hour cancellation policy lets you change your date of departure and receive a full refund when:

You can cancel your purchase within 24 hours of purchase, and

The departure date of your flight is at least 7 days earlier

The policy of 24-hour cancellations by Lufthansa is available for all types of tickets, even non-refundable fares. To be sure that you qualify to receive an refund, it is necessary to fulfill all the requirements above, i.e., cancel your flight within a days (24 hour) of making the booking. Additionally, your departure date should be at least 7 days prior to departure. If you fail to satisfy both of these requirements and you don't qualify, you won't be eligible for the full amount of refund.

Lufthansa Cancellation Fee:

The airline charges a cancellation fee of 200 USD on all fare types and the class of services booked, as per Lufthansa Cancellation Policy

  • All the refundable fares would be eligible for the Lufthansa flight cancellation refund after the deduction of the Lufthansa cancellation fee. The rest of the fare value would be back to the original payment method. 
  • Lufthansa cancellation on a non-refundable fare would not be eligible for a cash refund.
  • After the cancel fee deduction, the rest of the airfare balance will convert into the travel credit.
  • The travel credit can be used to purchase the new flights provided that the travel has to be completed within 365 days from the date of issuance. 

Passengers who do not wish to be charged cancellation fees can go for changing their booking. This is presented through the features of the Lufthansa flight change policy. When changed in accordance with the policy’s terms, free changes may be availed of.


How to cancel a Lufthansa flight?

Via online and offline methods, Lufthansa cancellation can request without any hassle. Let’s understand each one of them 

Cancel Flight Ticket Online:

Here are the following steps that help you with Lufthansa cancellations online :

  • Visit the Lufthansa homepage and click on ‘Manage Booking’ to log in with your booking credential.
  • Enter your booking reference along with the last name of the passenger. A booking that would be eligible for cancellation/changes will be displayed. A ‘refundable fare’ booking will be highlighted in the booking summary. 
  • Click on the ‘Cancellation’ button next to the relevant booking and confirm your selection to proceed.
  • You will get the information about the eligible refund on your booking. In the case of non-refundable fare, you will get the information displayed about the due travel credit on your booking. 
  • Once the cancellation is done, you will receive an automatic confirmation email. 
  • Your flight will cancel and the refund amount will be back to your bank account or credited to your debit/credit card. 

With the help of the Lufthansa cancellation policy due to COVID, when you are reversing your flight, this method is suggested. It aims to cancel your flight in less time as you can execute it yourself with all the speed.

Cancel Flight Via Ticket Office:

All Lufthansa cancellations can be requested by visiting the airport counter or at the Lufthansa ticket office. All you need is the booking reference details which would be needed while retrieving your reservation. Please note passengers requesting Lufthansa booking cancellation also need to carry their government-issued photo ID for verification purposes.

Cancel Flight Via calling 

You may also cancel your Lufthansa flight by calling Customer service phone number 1 888-5650250. For individualized assistance, you can call at any time. Lufthansa customer care is there to answer any query promptly.

Lufthansa Ticket Cancellation Refund Policy:

  • As per Lufthansa Cancellation Policy, the flight cancellation refund would be applied to the unused portion of the ticket.
  • The refund would be made either to the passenger named on the ticket or the person who paid for the reservation – as per Lufthansa cancellation refund policy,

Processing this refund or claiming it may be difficult when the name is incorrect. To avoid the trouble, please use the Lufthansa name change policy and get the needful done.

  • Lufthansa canceled flight refund would be eligible if the flight schedule is determined, or fails to operate within 2 weeks of the scheduled departure time. 
  • The refunded values and amount are equal to the fare paid minus the Lufthansa cancellation charges of $200 USD. 
  • The airline would not offer Lufthansa flight cancellation refund if the request is made later than six months after the expiry of the validity of the booking. 
  • All refunds for the voluntary cancellations are to be claimed via Lufthansa’s canceled flight contact number.



How can I Get a Refund from Lufthansa Offline?

Do you want to get a refund from Lufthansa Airlines? Are you looking to learn the easy and proven steps to get your money back from Lufthansa over your phone? If yes, then checkout the easy steps that you need to know:

Dial +-888-565-0250.

Next, carefully listen to the automated voice command.

Press the correct key on your device.

When you get connected to the expert customer service of Lufthansa, you need to share your ticket information.

Raise a request for a refund, and you are good to go.

You can also get the contact number based on your region or language from its official website.

Contact us

If you want to cancel a flight you booked on Lufthansa Airlines then, you must have knowledge about every rule, term, and condition of the Lufthansa Airlines flight cancellation policy. Passengers can contact us by visiting our site or directly calling us at +1-888-565-0250.

You can also connect through us via:


collect
0
avatar
Airlines Gethuman
guide
Zupyak is the world’s largest content marketing community, with over 400 000 members and 3 million articles. Explore and get your content discovered.
Read more