An easily accessible, reliable, and responsive communication experience is what every customer, whether external or internal, desires. It is only possible when your employees can perform their duties effectively. They can rely on dependable cloud-based communications.
Cloud-based communications help reduce the costs and provide a more reliable and efficient work experience to employees. They can access their data and systems using the internet. The only challenge businesses face with implementing this solution is the selection of the right technology.
What does the NEC Univerge Blue Cloud Voice offer?
It provides a comprehensive solution to the communication hurdles faced by organisations of all sizes. This NEC Univerge Blue offers hosted VoIP telephone systems which does not require to purchase, install, manage, upgrade, or replace any phone system hardware. Some of the main features include:
1. Unified Communications as a Service (UCaaS)
UCaaS enables organisations to move the most crucial communication features such as voice, messaging, mobility, chat, video collaboration, etc. into the cloud. With this in place, employees can communicate anywhere and at any time without the availability of a specific device. One of the best advantages of UCaaS is its ability to be scaled up or down as per the requirement of an organisation.
It replaces traditional phone systems and reduces the overall management costs for running them. With fewer maintenance and upgrades, the employees can concentrate on performing their tasks better.
2. Contact Centre as a Service (CCaaS)
This feature enables the customers to use SMS, social media, chat, phone, video, etc. modes to connect with organisations. It allows skill-based routing using which customers can speak to your employees who can efficiently solve their problems in real-time. You may also move high-priority customers to the front of the waiting queue when required.
NEC manages the system round the clock, and it can help organisations with employees ranging from 5 to 20,000.
3. Team Collaboration
This feature creates a digital workplace in the cloud. It lets your employees collaborate effortlessly via messaging, file sharing, voice, video meetings, etc. that can be either used offline or in real-time. All employees can stay connected and up to date irrespective of the device they are using.
It provides a comprehensive solution to the communication hurdles faced by organisations of all sizes.
This NEC Univerge Blue Cloud Voice offers hosted VoIP telephone systems which does not require to purchase, install, manage, upgrade, or replace any phone system hardware.
Watch this video for more details - https://www.dailymotion.com/video/x7zkb4f
Why Avaya's Cloud-based PBX Technology to Ring the Changes I’ve been researching on Avaya’s cloud-based PBX since a week.
Lastly, I’ve written about Avaya’s cloud-based PBX and confronted readers with cloud-based technology meeting the requirements of technology and created an unforeseen cloud-based PBX which was also empowered by VoIP solutions.Source: https://www.wattpad.com/844970772-genesystel-business-phone-system-internet-voip
Keeping up with the changing trends in the digital landscape is vital for digital transformation.
To keep the business afloat digitally, you need to jump on the bandwagon of network system integration & modernize the IT infrastructure.
Having experience of more than a century, NEC Corporation India is a leader in the digital transformation that has been helping businesses to boost productivity & reduce costs by modernizing their IT infrastructure.What is system integration?
System integration or IT integration is a process of establishing connections among various IT systems & applications within an organization in a well-coordinated manner.To put it simply, system integration connects the hardware, software, and other communication systems to boost business productivity while reducing operational costs.
This is where NEC Corporation India Private Limited comes to aid.
They understand the essence of system integration in the digital transformation & provide tailored solutions for enhancing the business value.
