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Some key points for reviewing calls correctly in Humanatic

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HK Tutorial
Some key points for reviewing calls correctly in Humanatic

In this blog, I will discuss some key point which will improve your review skills:-

Read the category overview carefully and then try to understand why this category is created for and what is the main purpose of that category.

Ex:- Inventory discussion is created for to find which call is for buying car/service or parts.

If you find the caller calling purpose then it's easy to tag a call.

This trick is helpful for inventory category.

If you think you are right while you are reviewing a penalized calls then dispute the call for moderator response.

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