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How to Resolve HP Printer Paper Jam Error but No Paper Jam

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jordon mack
How to Resolve HP Printer Paper Jam Error but No Paper Jam

HP printers, like the printing devices from other brands, have a tendency of showing ‘HP printer paper jam error but no paper jam issue all of a sudden. It happens when a piece of paper gets stuck either in the input tray of the output tray of a printer.

Are you facing this issue with your HP printer? If yes, then perform the following steps to get rid of the problem.

  • Take out the jammed paper from the input tray: Turn on the printing machine and take out the power cord from the backside without powering off the machine. Take out all pieces of paper from the input tray carefully in a way that not even a single piece of paper remains in it. Now attach the power cord and see if you are able to get a print. If not, then proceed to the next step.
  • Take out jammed paper from the output tray: Power off your HP printer and detach the power cord form it thereafter. Next, take out any jammed paper or scrap of paper from the output tray and see if you are able to print pages. If you do not get prints after trying out this step, go to the next one.
  • Check the printer roller for any junk and remove it: Switch off your printer, detach the power cord and hold the input tray in a vertical position. Look for grey-coloured printer rollers. Use a clean and damp cloth to remove any dust which may have accumulated on its surface. Next, dry them out and put them back in their usual position. Attach the power cord and turn on your HP printing machine. Try getting some prints to find out whether or not the issue still persists. If it does, then perform the step given below.
  • Reset the printing hardware of your printer: Power off your printer and then turn it on again. Detach the power cord from its rear end and wait for a minute. Now power off the printer, attach the power cord and power it on again. Check if it rolls out fine prints.

Ideally, the above steps should help you resolve paper jam error in HP printer. If the issue remains unresolved, contact HP support for technical assistance.

 

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