Need of Animated Video For Your Product

The basic goal of keeping customers satisfied has always been at the heart of Customer Services. Back in the days, it meant taking occasional phone calls from an upset customer & assuring them of resolving their issues. Things aren’t the same in the modern days.

The biggest change in customer service is the sheer number of channels through which people can contact your business. Instead of just phone calls and emails, customers can now reach you via social media, video call, text message, or even live chat.

The rate at which it’s been accepted across the corporate world, you can’t simply overlook it. It’s no more an option to update your skills and use the latest tools and technology in order to provide the best customer service to the customers. You’ve got to stay in the game!

Here are a few customer service trends that I think will rule this year & beyond

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Working around a chronic complainer Whiteboard explainer video is annoying and exhausting.

You know the character—nothing pleases them, and they find fault in management’s every utterance, implicitly suggesting the people in charge are operating with a fatal deficiency of intelligence and common sense.

There’s nothing new in the workplace that escapes this critic’s eyes, and they are comfortable sharing their caustic commentary with anyone below the management level.They seem to thrive on the negative work-talk and are like moths to light with anyone who will listen.Effective managers work quickly to stop these characters before the damage to morale spreads and threatens the team’s working environment.

And like every management situation, there are right and wrong approaches for dealing with difficult people.

These tips will help you find the best approach to deal with chronic complainers.

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In less than two decades, this social network has attracted 2 billion users, which makes it the largest marketplace on the Interent.

Gaining recognition on the market can be hard and at times even painful process, so let's have a look at how you can use social networks to overcome these difficulties and conquer new markets with skillfully crafted promotional videos.

Scroll down and discover more facts and statistics in the Infographic created by Wondershare Filmora - the video editing software provider, that will help you grow your business faster.Social Media as an Advertising Tool All the latest statistics show that video content is by far the most popular type of content on the Internet today.

7 out of 10 people will view a brand in a more positive light after watching a video, and for that reason, distributing your promotional videos on social media can guarantee a better perception of your products by its potential buyers.Furthermore, online videos will enable your potential clients to gather all the information about the services your company is offering and as the statistics show 40% of shoppers will visit the online store after watching a video.

This more natural approach to advertising is probably better than aggressively distributed commercial messages we are used to seeing on TV.Best Social Media Platforms for Video Content PromotionThe different kinds of videos are best suited for different social networks, because the content of a video may be perfectly suited for one network, but quite poorly for another.

If you are thinking about using Facebook for video content promotion, then videos of panel discussions, events will be a perfect choice, while using this social network for short videos that only contain partial  information about your company may not be as effective.Facebook is an excellent option for brands that want to reach new audiences through live or viral videos, but the posts on this social network have a limited lifespan, which reduces the prospects of attracting new customers with the same video content over an extended period of time.

Being a social media marketer, you have to evaluate your 2018 marketing plan and carefully determine what elements should be added in your social media strategy for 2019.

An effective and workable social media strategy is dependent on a myriad of factors, including your business goals, audience, latest digital marketing trends and more.

These factors significantly contribute to making a plan of action that helps you achieve your business goals.

In order to create a strong and results-oriented social media strategy and stay ahead of the curve in 2019, here are some actionable steps that you should take to make sure your small business is generating maximum engagement and driving more leads.

Today’s consumers are over smart, they prefer to engage with brands that immediately respond to their comments, calls, and emails.

By humanizing your brand on social media and interacting with your followers, you can drive maximum brand engagement.

Explain your product or services over social media with a perfect video.

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