If you are here, you might be on a search for solutions to enhance your real estate business and looking for solutions to engage your leads and prospects better.
In this article, I decide to handhold you through the next big thing that is going to affect the relators and how you could make the most out of it.
A Chatbot is a simple tool that enables better, quicker and elaborate solutions to a customer query on the go.
Just like in the case of industries like healthcare, automobile, e-commerce, retail, and banking, which have seen an immense saving in terms of resources, time, and money, realtors have also noticed a significant difference to their business on implementing chatbots.
This makes chatbots the right choice, which is why there has been a constant increase in the use of chatbots across the world.
Not all your visitors are looking for the same kind of information, for instance, if one of your visitors is looking to rent an apartment, the other might be looking to sell a property, while another may be looking to lease office space.
In every business, there are two critical factors that keep an enterprise and a customer relation unbreakable.
A customer is quite satisfied when a product or service satisfies his/her needs.
If these requirements are not served in the way they should be then your relationship with your customer will not succeed.
Let A.I Manage Your Customers
According to Gartner, technologies like chatbots will be handling more than 85% customer interaction until 2020.
A chatbot can help in making your customer’s experience better in the below mentioned ways:
Artificial Intelligence (AI) is radically changing all types of business, and chatbots, powered by AI, are becoming a viable customer service channel.
A well-developed chatbots offer a customer experience (CX) in which customers can’t tell if they are communicating with a human being or a computer.
However, these systems (including Siri and Alexa) have come a long way and continue to improve.
Here are four ways that AI and chatbots create a great impact on customer service and the world of CX:
Customer service is about convenience, which includes customer service 24 hours a day, 7 days a week.
As mentioned above, if chatbot detects that the customer is angry, angry or frustrated, it will transfer the interaction to the person without problems to take responsibility and terminate the client’s help.
