Therefore, leaders and stakeholders across different sectors are now considering technological elevation as a priority and utilize it for streamlining business operations in the future.Emerging technology trends stir competitiveness and push businesses to go beyond their comfort zone and think about becoming more information technology-friendly.What organizations or information technology professionals think of digital transformation?70% of organizations have a digital transformation strategy in place or are working out to implement it.Four out of five Information Technology professionals think that digital transformation is a NECESSITY for the survival of any business.
Digital reality technologies, including AR/VR, speech recognition, mixed reality, and immersive technologies, enable more natural user engagement with a human-centric approach as compared to conventional keyboards experiences.“Almost one in four CXO considers customer experience as the biggest opportunity for 2020 to sustain.”It has become the utmost priority for organizations to relieve the pressure from technology firms and information technology teams to deliver more personalized experiences to their customers, employees, and partners.The successful digitization to achieve better customer experience requires commitment and boldness from the leadership team.
To do so, simply follow a few steps like:Define what is better customer experience for your target audienceFigure out what is user engagement in terms of the commercial aspectAnd allocate roles and responsibilities to ensure internal alignmentAI and ML adoption will see a great riseBased on the research conducted by Genpact, it is predicted that by 2025 AI-driven enterprises will be 10x more efficient and hold 2x market share as compared to the organizations that have yet not followed AI adoption.
For example, to achieve the maximum benefit from the automation, the organizations must allocate a dedicated workforce to leverage from the full value of the implementation.Distributed Cloud is the beginning of the NEW ERAIn today’s time when organizations are dealing with trillions of data, a single cloud cannot fulfill the need of the organizations all alone.“In research, it is found that almost 84% of enterprises, having 1000+ staff, prefer to opt for multiple and distributed cloud strategy.”The evolution of a distributed cloud is the beginning of a new era in the cloud computing field.
However, the concept of distributed cloud is still in its early stage and will take some time to get mature enough to tackle the core services of the enterprises.The demand for Cognitive Technologies will increaseCognitive technologies, including neural networks, robotic process automation, bots, natural language processing, and neural sets, possess the power to transform almost every industry.
80% of the organizations have put increasing IT efficiency as one of the key goals to achieve their digital transformation initiative.”In the future, organizations must work as a technology firm and leverage the advancements in technology to enhance the stakeholder experience.
