These are valid questions for any entrepreneur or manager who keeps a keen eye on trends. Naturally, you’re interested in new products and technologies that can boost customer satisfaction, bring you greater profits, and boost your general competitiveness in the market.
However, every business has its own specific answers based on a myriad of considerations. So before you decide, it’s crucial that you know the general pros and cons of chatbots for business.
Let’s dive into an unbiased appraisal of the good, the bad, and the ugly of chatbots for business.
Colan Infotech an offshore company is one among the well known Chatbot development companies in India.
Known by its reputation, colan Infotech offers brilliant Chatbot application development services and newly updated solutions to all the approaching clients.
After building a mobile app specifically for business needs and developed according to the targeted consumer's physiology, you can still get the right amount of business opportunities similar to what your competitors are getting very well.
Have you thought about that?
What's the difference between you & your competitor's mobile app marketing efforts?
Is the AI-based Chatbot integration intrigued their real-time customers glued to their new product launching, solving consumer's queries & many more benefits chatbots offer for a business if developed by a reputed firm?
Now you must be wondering how to find these organizations for joining hand with, or to incorporate in integrating a chatbot technology to your mobile app effectively, so you can take maximum advantage of having a virtual assistant to guide your users in the right direction without even checking what's happening in your business mobile application.
I have been working as a full-time & part-time mobile app engineer for many companies across the world.
Interaction with customer has to be rapid, whether it is for sales, support or marketing.
In this technically upgraded world, people prefers instant solutions for their queries.
If your business is not offering smooth response, your customers will skip you without doubt.To deal with this crisis, AI powered chatbots make its appearance and made entrepreneurs to realize that they automate their business, communication with customers and augment the support greatly.
These chatbots are drawing a contemporary way for businesses to interact with their audience.According to a statis, around 35% of consumer require companies to consume chatbots to enrich their communication strategy and to deliver best experience.
If you are running a online based business, and lagging in customer support, then integrating AI chatbots for your business is much essential.Benfits of AI Chatbots for BusinessFind out the major benefits you can grab while integrating with AI chatbotsSaves your CostEmploying AI chatbots for your business will eject the need for workforce as well as cut-off the wages spending on the workforce.
Even though chatbot integration needs a certain amount to setup, this process will reduce the traditional customer service, infrastructure, salaries and training.All time SupportYour customer no need to wait for your workforce when chatbots are employed.
Over the last one year, however, advances in Chatbot technologies have transformed workflows across many enterprise functions, including the HR department.Chatbot for HRM is a holy grail that combines task automation along with enabling a single, and seamless interface that requires a low learning curve for anyone on your team.
A Chatbot-powered HRM, on the other hand, functions as a seamless cohesive unit that makes it easy for everyone to pull out information or execute tasks by just raising a simple request.Secondly, it helps prioritize your strategic work.
This is missing the trees for the woods.
Chatbot helps HR teams attend to some serious work by taking their tasks can be easily handled by an automated chatbot solution.Today, from medium to large organizations are very particular about where they want HR teams to act as human touch points and where they want employees to self-serve.Below are some of the main activities which fall under Chatbot’s influence.1.End-to-end onboarding processA HR chatbot can make end-to-end onboarding process effective and engaging.
An interactive assistant can help the HR department collect necessary information.
But with Chatbot integrated into your HR system, he can simply ask the bot via text or voice command and access his leave balance in real-time.
Maybe you are thinking What is a chatbot?
It is one of the most advanced and promising expressions of human conversations through voice commands, text chats or both.
From technical point of view, chatbot uses natural language processing (NLP) for the question answering system.
How chatbot works?A chatbot works in same way as a human doing in helpdesk.
The chatbot should have an ability to identify the user’s queries, collect the information and relevant entities from the user’s queries are the most important steps that chatbot should take.
Once the chatbot focused on the content of the queries, provide the most appropriate response to the user’s queries.For example, a customer sends a query like ‘What time does your store open tomorrow morning’.
Whatever the industry, chatbots do not only help solve issues quickly but also offer each customer a personal touch and cost-effectiveness.
From conferences to IT solutions, tailoring brand-customer discussions, ordering meals, creating lifestyles decisions, a chatbot will more than ever influence our life in 2019.80 percent of businesses are aiming for chatbots to be integrated into their business model by 2020 so that we know which sectors and businesses can benefit most through consumer-driven chatbots?
Such chatbots can only react if activated by certain instructions.
You can build your online existence flexible and customer-friendly with Hipmunk's Hello Chatbot.
InstabotYou need to incorporate your website with Instabot if you want fast qualify leads on your website.
The latest research has demonstrated a near 33% rise in revenues by the clients who integrate Instabots in their accounts compared to the standard online contact types.
