Do you want to accelerate your business with competitive speed? Many businesses don’t have enough visibility into their operations or data, as a result, have to welcome uncertain challenges as and when they occur. For example- have you noticed your customers support people trying hard to find themselves struggling to find information of their customers when they receive support calls or do you have access to the right tools and resources in place to predict when a customer is likely to contact you and what the most appropriate steps for the resolution will be? Such situations call for the tools and components, just like Microsoft Dynamics 365, also known as D365, is a cloud-based solution that unifies CRM and ERP capabilities into applications that work together and effectively connect your enterprise, including sales, marketing & services, operations, and commerce.
D365 solution offers a wide variety of benefits, including:
- Capable of providing seamless connectivity across your information systems.
- Realize valuable insights from the existing data with the help of advanced tools and metrics like Artificial intelligence and Business intelligence.
- Shorten the Sales cycle and build the best CRM forum, resulting in the fastest customer delivery and make more profits.
- Enhance the social engagement
- Deploy and scale easily
- Streamline all the business processes, provide a holistic approach
- Gain the advantage of automation
This comprehensive guide to Dynamics 365, will give a good information source to road map your buying decisions of the solutions.
Microsoft Dynamics 365 Implementation Process
- Start with “why”
Tie your investment in D365 straight while reframing your strategic vision and mission. What aspects of your vision can the solution help you achieve?
Try to develop goals that are measurable; for example: achieve the highest customer satisfaction score in our industry within 2 years.
Once you identify the “why”, focus on each business unit within your organization. Capture potential efficiency gains, current pain points, and general requirements. Create a list, or “backlog” of your findings, and rank each one according to expected business value.
- Create a cross-functional team to spearhead the project
The next step is to rejig the right and an appropriate team of employees to contribute to the planning and execution of your implementation. The efficient players should possess significant knowledge of their respective business units in order to provide constructive system requirements and insight into how Dynamics 365 will affect your daily work operations.
You may think a D365 implementation is solely IT-related, which means they focus on IT staffing for the implementation. While it is true that IT plays a role, they won’t have the same perspective as your business users. To ensure the products your objectives, focus on staffing business analysts and subject matter experts – in other words, people on your team who know your business extremely well and are dedicated to this implementation.
For example – if your implementation will include the finance, logistics, sales, and customer service departments, you should have at least one representative from each on your team. Ideally, these individuals will be fully dedicated to your D365 implementation, which means you also need to think about backfilling their positions. If for example- you have a customer service manager devoted to the implementation for 6 or 9 months, you need to consider filling their positions, while their responsibilities are shifted in other waves at the workspace.
- Identify the important goals
Visualize the scope of your project and the final outcome. What does success look like? Will the entire organization use Dynamics 365 or specific teams? Which processes will be supported by the software? Identifying the goals will help in ensuring that you need to plan accordingly. If you are working with Microsoft Dynamics 365 Partners in the UK, India, etc. you may be asked to compile a certain list of KPIs that will help to check the successful adoption of the solution and is it helping you achieve your target.
Collaborate with department heads to determine measurable outcomes that show the results in business value terms after the implementation.
- Frame out your plan
This step includes planning, we all know how crucial it is for any project to start with. But it is very important to do and it becomes more important when you are planning to do the process through some business organizational tool. Since Dynamics 365 is a complete cloud-based, hence you should review your infrastructure and systems architecture to ensure you can easily access the externally hosted applications without compromising on their overall performance.
- Understand Microsoft Dynamics 365’s capabilities
Dynamics 365 has a lot to offer, which is why it is important to review the solution’s capabilities prior to implementation. Consult your implementation partner to gain further understanding of how the platform can help you accelerate business processing.
- Conduct a process review
Take time and observe the process by analyzing the existing processing and procedures across the organization. Now is also the time to have an overall check over all your current business processes. Having thoroughly documented processes will save a considerable amount of time during the implementation.
- Access current systems and tools
Take a pile of software applications across your business unit that will be included in your scope. Is everything up to date with the latest software patches? You also to have a check over your existing systems and if it can easily be integrated with D365. At this point, it is also important for your team to look ahead and familiarize themselves with the new solution.
- Cleanse your data
Look at the state of your data quality, figure out what data will be migrated to Dynamics 365, and then eliminate any information which is has turned off-trend, duplicative, or is irrelevant. Remember as your data, the system is also valuable, therefore it is important to ensure that everything is as accurate as possible at the start. It remains intact that data cleansing is time taking and needs a complete team as a whole to do the sorting part, maybe the analysts can be of great use in this scenario.
After the data is being completely cleaned and revised many times, make sure it is easily referenceable and accessible after going into your implementation.
- Test and train
Testing is the most important and crucial step to mark. Most of the issues popup in this stage after the implementation is being done, and the solution is live in your systems. Plan for a selected group of end-users to help with testing in order to ensure each role in your company can properly perform their job in the new system. This will also provide your team with hands-on opportunities to learn D365 prior to go-live, also help them to understand the pain points in the testing process.
A capable and trusted Microsoft Dynamics 365 implementation partner can help you compete at the international level, whether you are just getting started or looking to enhance existing solutions in a wide market like in the UK.Getting access to an industry-leading Microsoft partner ecosystem that offers expert guidance and support in buying, implementing, and optimizing your Dynamics 365 applications.How a Dynamics 365 partner can help you succeed?Evaluate new solutions- Get help identifying the Dynamics 365 applications that can best fit your needs as per the emergence of its occurrence in your business processing and moving forward with it.Tailor existing solutions – Customise or enhance business processes with partner apps that add industry-specific functionality to the out-of-the-box capabilities of Dynamics 365.Keep you on track – Receive the ongoing support, consultation, and optimization recommendations from trusted advisors who will guide you in every step of the way.A trusted advisor that empowers companies to drive digital transformation and grow their businesses as well as offerings by a localized infrastructure to help familiarize your organization with the regulations, business practices, and culture of the United Kingdom.A capable team that can offer strategic consulting, domestic and global implementation services, support and managed services, pre-built software solutions, and processes using Microsoft Dynamics 365, ERP, CRM, and related Microsoft Cloud solutions.A capable Microsoft Dynamics 365 Partner will help their clients innovate and reinvigorate customer, employee, and supplier experiences with technical skills and extensive expertise across several industries.Hereby, find the list of top Microsoft Dynamics 365 Business Central Partners in the UK.Azzure IT Azzure IT, is a Microsoft Dynamics 365 Business Central (Cloud & On-Premise ERP) provider and also Microsoft Dynamics software solutions to help companies run their businesses.
Their solution of ERP and CRM software help to run the business accounts and financials, order processing, procure-to-pay, stock control/distribution, manufacturing, time and billing, and much more.They help the customers innovate and improve their working ways.
Also, help them control their businesses with better reporting, more insight, streamlined processes, and empower people with powerful business management tools.
All e technologies Alletec is a certified Gold Partner of Microsoft Dynamics 365, has executed over 700 successful implementations, Alletec has a track record of delivering the most complex & largest NAV (now D365 Business Central) projects in more than 30 countries across the Americas, EMEA, APAC and India.
It has demonstrated work process know-how in addition to functional & technical expertise across diverse industries; and developed & registered with Microsoft industry-specific solutions for Travel, eCommerce, EPC, Process Manufacturing, and Engineer-to-order.
Dedicated offshore support with an expert team of technical and functional consultants providing centralized support globally to the distributed customers.
The ability of Microsoft Dynamics 365 cloud-based suite of services that helps customers collect, organize, manage, access, and share data is a powerful platform.
But did you know that the platform can be further leveraged to enhance your business operations?
By using its ability to integrate with other business applications and customizing it to meet your organization’s specialized needs.Microsoft Dynamics 365 can easily be integrated with other Microsoft solutions as well as several third-party applications such as web portals, BI applications, and ERP systems to make your business operations more seamless.
With these integrations, B2B companies and enterprises can leverage all tools and resources of Microsoft to get business done.
It helps manage end-to-end business processes easily with the power of Dynamics 365 coupled with the required business applications that can be integrated.What’s more?
Microsoft offers a host of Application Programming Interfaces (APIs) to make integration easy and hassle-free.
Microsoft Dynamics 365 Training KBS Training Institute is one of the Best Microsoft Dynamics 365 Online Training , India.
MS Dynamics 365 training by KBS Training Institute is designed to the students and learners to learn and develop their career growth in the IT Industry.Our Institute SpecialtyWe are the best in all over India and we will give all courses in online and class room.We have experienced trainers and they will cover all the course contentWe will conduct online and class room exams for the students and learners.We will give MS Dynamics 365 training certificateOur institute provides study material24/7 our experts available to the students and learners to clarify the doubtsWe will support the students in the mock interviewWe will give free demoKBS Training Institute offers MS Dynamics 365 in the below topicsMS Dynamics 356 sales & marketingMS Dynamics 365 Business IntelligenceMS Dynamics 365 Customer ServiceMS Dynamics 365 Power AppsMS Dynamics 365 Project ServiceMS Dynamics 365 Filed ServiceWho can go for this Microsoft Dynamics 365?Implementation consultants,Technical support techniciansSystem administratorsProject managersContact us for more informationMobile: India: +91-9848677004 Course Info:[email protected] / [email protected]: http://www.kbstraining.com/Courseinfo: https://www.kbstraining.com/microsoft-dynamics/microsoft-dynamics-365.html
Dynamics NAV is an upgraded version of fully meshed ERP solution through which a company integrates and segregates various internal operations of its Business.
Usually, an Enterprise Resource Planning (ERP) system manages to connect company’s internal nodes of operations such as planning, purchasing, inventory, sales, marketing, finance and human resources.Whereas, Dynamic NAV (ERP) system came-up offering a feasible functionality especially for manufacturing, distribution, government, retail and other industries too.
So far, Dynamic NAV has been bridging the gap between the partners which includes nullifying the cataract vision of partners over internal functionalities.NAV originates from Navision a suite of accounting apps initially encrypted by a Denmark-based company named Navision and was later acquired by Microsoft to develop a bigger constructive network for ERP system.
As part of the development it assisted with finance, manufacturing, Customer relationship management CRM, supply chains, analytics and electronic commerce for enterprises and subsidiaries of international groups.
Consider ERP as an adhesive that sticks and binds various computer systems functioning in an organization.
It gathers info on the undergoing tasks and their state of stability, so as to make it available with other segments for productive usage.
Dynamics 365 portals, now called Power Apps portals, are websites that extend the functionality of your existing Dynamics 365 solutions (for sales, marketing, customer service, field service, chain management supply and human resources).
This is mainly done by making certain CRM data (for example, business details, shipping phases, etc.)
available to portal users such as customers, partners, employees or communities.
This functionality opens up opportunities for collaboration and engagement in which these target groups are involved.Let's take a closer look at how Dynamics 365 portals use these features for different user groups.Customer Self ServiceWith Dynamics 365 portals integrated with Dynamics 365 for Customer Service, you can reduce the volume of help requests for service employees and provide smoother customer service.
On a portal, you can provide a knowledge base that can be used to resolve frequently asked questions by customers.
In addition, the portal can offer users relevant knowledge bases based on the keywords they have entered.
