We run a scrap business in Pune (Maharashtra) and contacted Exportersindia.Com for expansion of the business pan India. Upon contacting them, we were provided with details of their work, package, additional perks they offer, and a lot more. Everything was finalized and we locked the deal. Within 2 months, our business started reaching the skies. Fresh queries every hour rang our hotlines, leads were turning into clients, retention rate increased, and whatnot. Things seem to be fine but queries stopped popping up. We knew it was a technical fault, so we just discussed it with the customer support over the call, and things were resolved quickly.
We signed in using our member account and went through the FAQ section. It stated the basic troubleshoots and other common glitches members went through. Since we couldn’t find ours, we dropped an email at [email protected]. Surprisingly, the executive called and resolved the query in 24 hours! The next day, it was enlisted in the FAQ section as well. I must applaud the spontaneous reaction of exportersindia.com for resolving queries and updating the FAQ section instantly.