Although you know the basics of setting up commercial laundry, how do you manage it when you get to running it?
You will first need to locate suitable premises. While you would prefer to live in an area with good transport connections, your premises don't have to be located in the heart of the city. It may be worth looking at leasing more space than you need in order to expand your options without moving.
You will need enough staff and management to manage the laundry day to day.
As there are many tasks that require manual labor, you will need staff that is semi-skilled. However, it will also be necessary to employ people who can operate commercial washing machines with up to 99 programs. As the final step of the laundry process, good finishing skills are essential.
Prospective customers will be your main goal. While this may require you to "Sell" to them, it won't take a lot of sales pitches. Often, you can offer a free trial and get in the door. Your business's success depends on customer retention. Provide fast turnaround times and quality laundry services. Make sure your uniforms are sharply drawn and your sheets are pressed. You could lose your customers overnight if you don't finish the job right.
A delivery and collection service must also be set up. It will also mean that you should have a backup plan in the event your van stops working. It is also a good idea for a partner agreement to be made with another commercial laundry. While it might seem odd to discuss a competitor, you may be in need of each other if one of you has a problem with a machine.
Maintenance is the next step. A good maintenance agreement is essential, because every hour that a laundry machine stops working is an hour you're losing money and possibly customers.
A finance function will be needed to handle billing and payments. Cash flow monitoring is also important, especially when you start out.
You can see that there is a lot involved in commercial laundry operations. But it can be broken down into manageable tasks.
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