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The NPS\CSAT in india

The  NPS\CSAT in india

NPS solution in India-Gauging customer loyalty for any organization is indeed a necessary part of today’s evolving customer experience scenario and NPS/CSAT surveys help in analyzing and improving the same. Customer satisfaction surveys are regularly conducted by the companies to gauge transactional customer experience and to confirm whether the customer is satisfied or not. It can be both transactional and brand NPS/CSAT basis your requirement. Net Promoter Score gives an insight into customer’s willingness to recommend particular brands or companies in their social circle.


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