As a tool to build and deploy interactive chatbots, AI-based bot platforms are a rage today. Organizations utilize these tools to create intelligent and conversational bots to interact with their website visitors, offer them the required information, and improve customer satisfaction.
In this post, we explore chatbots and their types along with the best chatbot builder 2022 to help you build an interactive chatbot.
Building a Chatbot - Use Cases, Requirements, and Types of Chatbot
Building a chatbot is a complex process that requires everything from a detailed strategy, tools, conversational process flow, reporting, and much more. Among the key things that you need here include-
- Problems you are trying to solve with chatbot or use cases
- Time required to address the issue to figure out the ROI
- Functionality-Manual, automated or both
- Integrations
Best Chatbot Development Tools
1. WotNot
One of the best ai based chatbot builder platforms available, WotNot helps you build intelligent chatbots and also offers a complete range of conversational marketing solutions for multiple industries.
2. Landbot.io
Landbot.io is an intuitive tool that allows you to build both rule-based chatbots and AI-powered bots. The platform enables you to interact with your prospective customers and generate high-quality dialogues.
3. Bold360
As one of the most popular chatbot development tools, Bot360 leverages NLP technology to help customer service executives be more efficient and effortlessly take over conversations.
4. Intercom
Intercom is a well-known name that offers custom chatbots for use cases around multiple fields, including marketing, sales, and support. This AI bot builder can also be integrated with social media platforms and e-commerce websites and have live chat options.
5. Drift chatbot
If you want to build a bot to book meetings for sales teams and seamlessly facilitate conversations with leads, Drift is a great choice. Besides identifying the right sales executive and scheduling an appointment, it also qualifies website visitors without using any cumbersome forms.
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