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Importance of sharepoint to create QMS (Quality Management System)

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Bizportals Solutions

Did you know that the QMS implementation yields an average ROI of 300%? It also helps in achieving other non-measurable returns like streamlined business operations, greater quality awareness, happier customers, and improved brand valuation.

In the business environment crowded with projects, people, processes, and many other matters at stake, it is vital to monitor regularly and ensure everything stays on track. Implementing a quality management system can help you to review products, services, and operations of the business while identifying the scope of quality improvement.

Benefits of Quality Management Systems

If you are also looking to implement quality management system for your organization, SharePoint can help you build a QMS system to fulfill all your quality needs with flying colors. With the increasing adoption of the Microsoft 365 suite, it can be your best choice to satisfy QMS requirements.


Let’s explore how a SharePoint QMS can fulfil your varied business requirements.

• Requirement 1: A centralized place to store sops, policies, work instructions

SharePoint serves one of the best document management platforms as it allows you to automate the process of capturing, organizing, tagging, digitizing, storing, accessing, approving, and completing of documents. It also offers enterprise-grade security provided by Microsoft, automated document approval process, metadata features to categorize the documents.

• Requirement 2: Audit information management

Since audit is one of the mandatory functions to ensure a compliant Quality Management System, it is necessary to conduct audits efficiently. SharePoint make this process easier by creating document libraries, configuring the libraries with special document sets, adding audit-related metadata like audit log, date, status, etc. It can help in organizing the audit folders with corresponding folders underneath.

• Requirement 3: Audit trail of information

Today, everything revolves around a constant flow of documents, approval processes, and their ability to withstand the audit. Every step involves a series of approvals and important changes are also made to the initial document. SharePoint helps in checking multiple versions of documents. It enables you to track the date and time of document access, name of user checked-in or check out a document, actions taken with the document, comments, and much more.

• Requirement 4: Enterprise-grade security

Security is a core requirement of a Quality Management System, whether it is cyber, personnel, or physical security. Also, some information needs to be kept private to specific employees, while some information can be shared with the rest of the organization. SharePoint QMS allows you to customize security/permissions setup with various security levels like document, site, folder, library.

• Requirement 5: Display of process diagrams, project collaterals, corresponding documents, etc.

To cope up with the sheer amount of knowledge in the manufacturing business, it is important to reuse the existing knowledge base. The inbuilt knowledge base (Site base) of SharePoint QMS helps in creating the formalizing the knowledge, creating the basis for smart manufacturing, and supporting the production system.

• Requirement 6: Document acknowledgement and automation

As manufacturing processes are very lengthy and require a series of approvals, it may require users to acknowledge with latest updates to SOPs, policies, and information. Power Automate comes to the rescue here. It allows you to create a serial, parallel, and customized approval workflow in Power Automate. You can also log responses in custom lists or Excel.

• Requirement 7: Tracking of review/expiration dates

Another core requirement of the Quality Management System is to track the expiration dates of processes and policies. Here, SharePoint work wonders with its ability to have a document library with customized metadata. You can easily access the related information of the document like the expiration date to always stay relevant and updated. The conditional formatting (color coding) and workflows can also be created to automate notifications to specific users.

• Requirement 8: Boost internal communications

It is easier and better to build a communication site with a modern SharePoint intranet and create a collaborative culture. It allows you to leverage various channels of communication (Microsoft Teams, Yammer, Outlook email) to broadcast the relevant information.

Get started to move from the conventional Excel spreadsheets and offline files into SharePoint with a great control of data, better visibility, and enhanced workflow capabilities to manage business processes efficiently. Schedule a FREE SharePoint consultation to get a detailed understanding of SharePoint QMS today.

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