Geeetech is an innovative, technology oriented enterprise that is specialized in the R&D, manufacturing and sales of Fast 3D Printer and its spare parts. Geeetech has been one of the most prominent rising star in the area of 3D printing in Shenzhen ,China, even the world, since founded in 2011.
After sale service
Thanks for shopping at Geeetech. We appreciate the fact that you like to buy the cool stuff we made.
We also want to make sure you will have a rewarding experience while youexplore and use our products. We believe you will be satisfied with the products you bought from Geeetech. That’s because we make every effort to ensure that they are designed and build to meet your needs.
We understand, however, that sometimes, a product may not be what you expect it to be. Or there are some Situations in which the product you bought suffered physical damages caused by wrong installation, operation, demolition, repair and modification without the permission, or injuries caused by natural force or other majeure force after the purchase.
If you encounter the above situations, you can contact with our after-sale service. If it is a matter of missing deliver you can send an e-mail to [email protected]. We will confirm with the logistics department or the logistics company. Once we figure out the situation, we will make it up for you. If it is a matter of technical issue, please log in our official website and create a ticket in Help & Support. (you can refer to problem solving instruction about how to create ticket) our technical staff will assist you to define the problems and help you resolve it.
Please attach some pictures of the product to illustrate the issues. And you are supposed to elaborate the problem that get you stuck, so that we can help you effectively and efficiently.
