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Easy Steps To Fix HP Printer Common Issues

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Printer IT Support
Easy Steps To Fix HP Printer Common Issues

One of the most common issues in printers that every HP or other printer user comes across is HP Printer showing offline. Receiving this pop-up can be pretty frustrating when you are running out of time to accomplish some important print or scan job.

 

This issue might appear because of several possible reasons like outdated drivers, connectivity issues or a setting error that might have caused it. To fix these, we have laid down some of the easiest solutions below in this article.

 

Check your connection

 

You may have a number of reasons why the printer is still appearing to be offline depending on how your printer is connected to your device. If you use a USB cord to connect, make sure that it is secure. in its position. If your issue persists then try using a different USB cord.

But if you use a wireless network to connect to your printer, follow these steps:

 

●       First of all, restart your printer by turning it off and then turning off your computer.

 

●       Next, connect the printer power cord to the printer and turn the printer back on, meanwhile disconnect the power cord from your wireless router.

 

●       Wait for 10 seconds before reconnecting it. It may take a while for your internet to come back on.

 

●       Power on your computer after that and then using the HP wireless setup wizard or the HP Smart software, connect your printer to your network.

 

Lastly, you can print a wireless report to see what connectivity issues may still exist.

 

Run HP Print and Scan Doctor

 

The HP Print and Scan Doctor application is a simpler way to identify and solve errors. Before knowing how to run it, follow these steps to complete the proper execution.

 

●       Open the HPPSdr.exe application and allow it to run.

 

●       Be in the administrator mode before doing this. Now, if you are prompted, choose Yes to trust as it comes directly from the HP tech support team.

 

●       Click Start and choose your printer. However, if your printer is not listed, restart your printer, then click Retry in the application.

 

●       The potential connection issues will be identified by the application.

 

●       Follow the prompts and click Yes to turn on printer updates.

 

●       Move ahead by continuing through the prompts and clicking Yes if asked to make this printer the default printer.

 

Confirm your printer port and Windows services status

 

The next step in resolving HP printers showing offline windows 10 issues is to see if your printer uses a WSD port. To determine this factor, search Windows or ask Cortana for the Control Panel and follow these below-listed steps.

 

●       Click “View devices and printers” and after that right-click your printer.

●       Next, select Printer Properties and click the Ports tab and check if your printer uses a WSD port.

 

So these were quite a few things you needed to know about the process. However, there are several other ways to fix this problem. To figure out which one acts the best for you, feel free to get reliable assistance from the experts at Printer IT Support. With several years of knowledge and experience, experts here make sure to assist you with the best help. Get in touch today at printeritsupport.com.

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