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Tips to Resolve HP Printer Showing Offline Step-by Step

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Tips to Resolve HP Printer Showing Offline Step-by Step

One of the common and frequently befalling problems is the HP printer offline error which happens externally for any apparent reason. Since in this article we have attempted to explain the reasons for this predicament forward with its troubleshooting steps. So wherever you are in a situation where your HP printer retains going offline, just grasp the instructions given in the below section.


Why Is My HP Printer Showing Offline Status? Here is the answer


Make Certain that 'Use Printer Offline' Mode Is Not Elected


HP wireless printer works offline if “Use printer in offline mode” is chosen. Since a user must assure that this option is not chosen. The shipping for improving this context is given below-


  • Choose the ‘start menu- click on ‘settings’
  • Tap on ‘devices’ :- ‘printer and scanners’
  • Now from the noted printers, choose and right-click on the HP printer.
  • Consequently from the menu, deselect the selection of “Use Printer Offline”. Immediately your Hp printer will get back in online mode. 
  • Secure your printer is “Set as default printer” to fix HP printer offline problem.


Ensure your printer is "Set as default printer" to fix HP printer offline issue


My HP Printer is offline - If your HP printer retains working offline on your Windows 10 or any else running arrangement, accompany certain provided  troubleshooting steps


  • Snap-on the Windows switch and type in ‘Run’. Forthwith type ‘Control Panel’ in the dialogue case and enter‘OK. 
  • Click on the ‘Device and Printer’ right after which you will notice your scheduled HP printer. If your printer has a green tick, then it indicates that your printer is previously ‘set as default’.  
  • If this is not the case then right-click on your printer and click the title of:- Set as a default printer. 


  • Now your printer will gladly work and the printer offline query will no longer be evident in your HP printer.


  • Check Printer Driver – Transport or Update Antiquated Version


Check Printer Driver - Remove or Update Outdated Version


HP printer always shows offline failure in the case of an antiquated or debased printer driver. Observe these steps to update or reinstall the driver on your Windows.


  • Go to the Windows search and find “Device Manager” and click on it


  • Now expand the section where it says Printers


  • Now from the extended part, locate your printer’s model quantity and ‘Right Click’ on it and click on the ‘Update Driver option


  • Next strain on the ‘search automatically’ choice and wait for your printers driver to update. Once the process is completed, restart your computer. 
  • If you want to reinstall your driver, go to the ‘control panel’ and click on ‘remove programs’ and uninstall your existing 
  • Thereafter download your printer’s driver from HP’s website and install it. To know more about this process, Click Here.


After following the above troubleshooting steps you will never experience the problem where your HP printer goes offline in Windows 10 or any other operating system. 

Troubleshoot Printer Spooler Settings


HP printer shows an offline message when the printer spooler is stopped? To fix this, follow the following steps- 


  • First of all, open the ‘Run’ dialogue box and type “Services. MSC” and Click on “OK”


  • Now from the listed items, locate the option of “Print Spooler”


  • Right-click on it and select the “Stop” option to pause the print spooler services.


  • Next click on the address bar from the ‘Windows File Explorer’ and type C:\Windows\System32\Spool\Printer and click on ‘OK’.
  • Now delete all the files from the printer folder to clear the printing queue.
  • Thereafter, go back to “Print Spooler” and right-click on it and select the “Start” option to resume the spooler service again.


  • Lastly, restart your computer and printer and you’re charge of “HP printer Says offline” will be performed.


These actions will improve the user to take back the HP printer from offline to online in Windows 10 or any of the other operating systems. 


How to Deal with HP Printer Problems? How to fix them yourself?


In-home or office, you want quickly print the document, but your printer doesn't cooperate with you, and you will feel frustrated with your printer. If you are using an All in One / Multifunctional printer, then it occurs many problems in your working experience, like your fax, scanner, and copier. That conditions you will lose precious working business time. When you are using a multifunction printer then you have to needed understand some common printer issues. And also need how to fix printer problems yourself.


Below we discuss the most common Printer problem that you can deal with printer problem within daily life and How we can resolve it.


Printer Won't Print


The most common problem is printer won't print the document then you have to need to check your printer is connected with the PC and ensure the Power connection is switched ON. Also, check the Printer driver check in your system because printer drivers work as two-way communication between computer and printer. Ensure your printer driver is updated or correct drivers install according to your computer system. You can check this by goto the control panel -> Printer folder. Check here the list of printers available.  


Poor Print Quality: 


Sometimes you will print the document and image then it seems like a print with irrelevant parts & bad quality. Then you will need to select the correct types of paper in setting according to your work. If printing HD quality pics for presentations, then the plain paper setting will not be sufficient.


A Page is Ejected Blank


When you send commands for printing but ejected the blank page. In this case, the printer is not displaying any error, then you will confuse issues to resolve. For fixing this error, you can check in the printer section in the control panel of your PC and ensure your Printing preferences are already configured.


Resolve Paper Jams issues


According to printer users facing a paper jam problem only one time, but if your printer jamming issues frequently occur, then the printer has a bigger problem. Then firstly you have to check out, the actual reason for jammed issues, also checking printer readout or source of jam.


Prints Too slowly


Sometimes you see the printer is printing at a different rate or print is too slowly work. You will need a solution to resolve these problems.

  • Incorrect printer setting
  • A Printer use for printing on both side of the page
  • Using in quit mode
  • Printer driver’s issues
  • Connection problem between printer and system
  • Printing with too many image pages


Unable to Print from a Mobile


The maximum user wants to print the document through wireless network especially use mobile smarts device. They will have to use a mobile App to connect printers through wireless networks. But the printer is not requiring a Wi-Fi connectivity range problem. Other conditions also need to Mobile have a wireless access point that allows Wi-Fi access through install software like Printer Share, Apple Air Print, Google Cloud Print, etc.


Resolving Wireless Feature Problem


Sometimes, your printers connect to the computer through a wireless network, then you will need to check the Wi-Fi range, data settings. And also need to restart your computer and printer.


So if you fix these issue you will get the solutions for all the HP Printer Problems

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