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How to Choose a Reliable IT Outsourcing Company?

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Claire Cohen
How to Choose a Reliable IT Outsourcing Company?

How to choose a reliable IT outsourcing company if you have never outsourced before? More and more companies are considering software outsourcing as a powerful business option.


With the world facing a shortage of tech professionals, finding the right people for your team could be challenging. 


This is why small, medium and large companies have increasingly begun to outsource some of their business processes. This contributed to the development of outsourcing companies.


There are many outsourcing agencies on the market but the right question is – which of these are good? Let’s find out what you should take into consideration when choosing a software outsourcing vendor. 


Acting Like a Partner

Undoubtedly, a reliable outsourcing vendor should act like a partner and strive to help your company grow in any sense. Specifically, the right vendor should exceed your expectations and tend to bring value to both parties.  


Software outsourcing processes are not just about exchanging lines of code. There is a vast range of other essential factors in establishing a reliable relationship such as:  


  • Acting with integrity and honesty towards clients
  • Respecting the team members on both sides
  • Trying to exceed client’s expectations
  • Deliver outstanding software implementations


In order to have mutual respect, it is recommended that you do the same. You do not just hire workers but a team of people who can help you enhance your business in the long run.  


Superb Projects

Before adding an extension to your own engineering team in terms of an outsourcing partner, you need to be sure you have found the right one. Once you find a potential partner to collaborate with, you need to do research to get to know the company better. 


This way, you can learn more about the company's employees, management processes, and software solutions they have implemented.


Take this opportunity to look at the projects they have already done. Many outsourcing companies will proudly highlight some of their projects and may even show several case studies on their websites. 


For instance, Creen is a perfect example of how an outsourcing company represents what was delivered to their clients. By reading these case studies, you can discover the following pieces of information beneficial for your projects:  

  • Who was their client? 
  • What was the client's goal?
  • What was the software solution to the problem?
  • What were the special challenges in the entire process?


Thanks to the answers, you can determine how their services can affect your projects. Keeping this in mind, exploring case studies is one of the best ways in narrowing down the choice of an outsourcing vendor.


Understandable Communication is the Key

Getting projects done right and on time requires a lot more than just relying on technology skills. In order to push your project forward, you will have to find an external partner that is able to communicate efficiently. 


Even people who work in the same office sometimes have communication problems. When working with an outsourcing vendor, communication problems are more likely to occur because of many factors, such as the distance between team members.  

 

The distance can make communication less personal and projects difficult to implement. Thus, if you want to have constructive, comprehensive, and respectful communication, choose an outsourcing partner within the same time zone as yours. 


This way, instead of having just online meetings, you can visit your partner from time to time and ensure everything is going right with the development process.


The most significant thing is to make sure you are both on the same page. Even if your organization's processes differ, an external vendor can help you to get an outside perspective and make the process more efficient.


Diverse Technology Stack

Without a doubt, many companies are having difficulties finding the right software developers these days. So, why not take advantage of outsourcing and get the right people assigned to your projects?    


Your potential partner should have diverse expertise and a deep understanding of specific technologies which are popular in the market. Moreover, software developers who are constantly trying to update their knowledge are in high demand in the market.


So, before choosing an agency pay attention to the following things: 

  • What technologies the agency uses (programming languages and frameworks)
  • Are they suitable for your technology stack? 
  • Are they using new technologies that you can benefit from?

Conclusion


When choosing a reliable IT outsourcing company, pay attention to: 

  • Previously implemented software solutions through case studies
  • How does the company treat its stakeholders? 
  • Which technologies does it use and are they compatible with your technology stack? 
  • How does the company communicate with clients? 


Considering all of the information we have presented in this post, we can conclude that outsourcing brings many advantages. With the right partner, your team and business in general can experience many benefits.



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Claire Cohen
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