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Is Thyrocare Good & Reliable? Pros, Cons & Review Discussed

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Dr Aditi Ganguly
Is Thyrocare Good & Reliable? Pros, Cons & Review Discussed

Thyrocare has a long history of changing the game in this industry across all of India. They do this by integrating cutting-edge medical technology with a customer-centric approach. It has earned a reputation as a trustworthy, respectable, and cutting-edge diagnostic medical facility in this nation. Thyrocare was the first pathology lab with IT capabilities that offered full-body wellness and medical packages in almost all of the nation.


Thyrocare is it good?

Regarding accreditations, it has been given the seal of approval for meeting the international standards of quality in laboratory processing by NABL (National Accreditation Board for Testing and Calibration Laboratories). A complete preventive care and wellness profile was introduced with multiple healthcare packages as a result of a connection with the brand Aarogyam. Depending on how many tests a package contains, the price might range from being inexpensive to quite costly. Therefore, the issue that arises is: Is thyrocare trustworthy? The answer is a resounding, emphatic yes!


Thyrocare sets the bar by offering inexpensive thyroid and LDL-bad cholesterol tests as well as pricey test packages, allowing them to fully penetrate the market even at the most basic levels. There are several advantages and disadvantages to take into account even with an organization's heritage of this caliber:


Pros

Thyrocare, a diagnostic lab with cutting-edge medical equipment, unquestionably fills a certain niche in the market.


- Here, it is thought that the turnaround time (TAT) for test findings is the quickest.

-Facilities like free home sample collection for older persons and even for individuals who cannot travel to a pathology lab for any other reason are made available here.

-Thyrocare has maintained a reliable and professional reputation for two decades.

- Online test results are soon accessible and available at Thyrocare.

-Contrary to other adjacent diagnostic centers, even pricey services like a full body checkup examination with vitamins are only available for 850 rupees, making it highly accessible to the general public.

-Thyrocare does not provide doctors commission, thus this is feasible. The blood test rates are lower than average for this reason. Mumbai is home to one of Thyrocare's main branches, which offers a variety of additional goods and services in addition to 24/7 operational facilities.


Cons

- Despite having such a broad reach, Thyrocare only offers a limited number of lab visiting alternatives. For this reason, an expert even collects samples from the residences of clients.

- Given that a single person is responsible for collecting samples from homes, there may be questions about the timeliness of the collection because individuals may not be familiar with residential areas' directions.

- In certain areas, sample collecting facilities are not open on Sundays, which presents a little disadvantage in the event of any crises that could happen on a Sunday.

- The test result occasionally tends to arrive too late because each sample is transported to Mumbai for the diagnosis and to make sure there are no mistakes at all.


Thyrocare Lab review

Thyrocare has developed its image as a company on a foundation of expertise, trust, and by giving its clients the greatest amenities at incredibly low prices. It has established itself as a pioneer in a number of fields. However, a quick scan of some of the evaluations for the Thyrocare lab on sites like Glassdoor would show a rather less rosy image. To start, here are some statistics:

- Its overall rating today stands at 2.6

- 31% of its customer base would recommend to a friend

- 53% are the approval ratings for the CEO

It takes very little imagination to see that these figures fall within the average to below average range. An in-depth analysis of Thyrocare Lab reveals that several of the operational aspects of the company are not to the primary customers' or employees' satisfaction. Concerns concerning ergonomically-aligned amenities like canteens, transit, leaves, etc. appear to be of a serious nature.


If they have other options to examine, candidates with experience are encouraged not to join up with Thyrocare. Job security seems to be a problem since people claim that they can be fired at any time. During the Covid outbreak, the company reportedly made 700 crores in profit. No pay rises were given to the workforce despite the fact that the majority of the team chose a work from home strategy.


Thyrocare is regarded as an excellent employer for recent graduates. Here, new employees may get their feet wet in terms of exposure, experience, and management. It is claimed to prepare one effectively for the responsibilities of corporate life as well as for personal development and social abilities.


In order for their internal team members to be more vocal about the advantages in a public setting as well, management must ensure that these plus points are converted on a bigger scale. A greater work-life balance and a focus on the needs of the employees would be extremely beneficial.


Conclusion

Any business, no matter how well-funded, well-established, or with a sterling reputation, cannot succeed without a dedicated, devoted, and qualified personnel. Thyrocare will undoubtedly always be considered as a pioneer in terms of medical diagnostic lab services and facilities, but if there is a tiny movement towards caring for its employees, the company might develop immensely. Customer satisfaction and loyalty are an organization's finest forms of advertising. This type of unpaid organic publicity is priceless and unattainable.


Source: HealthcareOnTime

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