THE INSPIRING STORY OF Doctor on Demand

Doctor on Demand is a healthcare software development company enabling people to access high-quality healthcare from their mobile phones or computers. Not only can appointments get booked much quicker, but there is also significantly less paperwork than in traditional doctor's offices.

This article will look at the rise of Doctor On Demand to see how it went from a small company in 2012, started by the son of a famous daytime tv host and an online entrepreneur, to becoming one of the world's leading virtual healthcare providers.

About Doctor on Demand

Doctor on Demand is a virtual healthcare provider that gives people help with their minds and body. If you have an issue, you can use this online service to speak to a doctor or psychologist who can provide you with the help you need.

All the doctors on Doctor on Demand are board-certified physicians and psychologists. Whatever your issue may be, you can speak to someone with the knowledge of how to help you. Doctor on Demand covers urgent care, mental health, preventative care, primary care, and chronic pain management. All of which you can do via video chatting or texting software.

Doctor on Demand runs by six core values to ensure customers always get the highest quality services.

• A patient-first approach.
• Taking personal ownership.
• Celebrating the art of medicine.
• Be fast. But don't hurry.
• Work with integrity.
• Be inquisitive and discover.

You can download the app on iOS or Android to use this service. And when you need help, you don't need to deal with the waiting list limbo many other healthcare providers put you in.

You can save both time and money. Since you don't need to pay for all the admin fees or bills that you would with a physical doctor's office.

To use the app, describe your condition, find a suitable doctor, and schedule a call. Afterward, you can either pay online or with your insurance.

Doctor on Demand - Company Highlights

After five fundraising rounds, Doctor on Demand has raised a total of $235.7m and is currently valued between $500m and $1 billion (as of July 2020).

This shows not only that it's done well for itself in the relatively short time it's been around, but plenty of investors understand this kind of service is the future of healthcare. Those wishing to capitalize off of virtual healthcare are already starting to make their investments.

So far, Doctor on Demand has 29 investors, including ACME Capital and General Atlantic. The fact these large investors are putting their faith in this company shows that their future has strong potential.

There is no denying that their popularity is growing. In December 2022, over 142,000 people downloaded the app, showing that the number of people using it is rapidly rising. And their website had 92% more visitors in December than November 2022. 

To ensure everything runs smoothly, they use 42 different technology products, including HTML5, jQuery, and Google Analytics. This is understandable since they are under a lot of pressure to make the website profitable for their investors- and they can only do that with adequate technology.

As of March 2021, Included Health acquired Doctor on Demand. Now, the two companies can use their service skills and technical know-how to create an even better medical app.

From the start to the presents 

The company was started back in 2012 by Jay McGraw and Adam Jackson. Back then, the pandemic hadn't even started. However, it was clear that something was amiss in the American health service, and these two saw a gap in the market.

You might recognize Jay McGraw. He was on the TV show The Doctors and the son of Dr.Phil (who also helped start Doctor on Demand).

At first, Adam worked as the CEO and stalked the numbers to learn all he could about their customers.

In the beginning, Jay had two jobs, one with the TV and one with this app. After wrapping up filming on The Doctors, he and Jackson would discuss customer concerns to try and iron out any early issues within the app.

In 2016, Hill Ferguson replaced Jackson as CEO. And under his leadership, the company grew even further. 

 Before coming to the company, Hill worked as an executive at Social Capital LP (a venture capitalist firm). Before that, he worked for PayPal. Ferguson has a history with finance, so going into healthcare might seem like an odd move. However, he managed to provide valuable insight into growing small companies.

In 2020, they teamed up with AACS to improve healthcare in Nigeria. In the same year, ACME Capital and General Atlantic joined as investors.

Nigeria is a growing economy whose people are experiencing a rise in living standards. With this will come a surge in those seeking high-quality but affordable healthcare. AACS believes it is wise to get to the virtual healthcare stage quicker than any other country.

In 2021, Included Health ultimately acquired Doctor on Demand. Shortly afterward, Doctor on Demand rebranded as a combined company with included health. If you go to their website, their logo says "Dr on Demand by Included Health."

Included Health is also a new company; it officially came into existence in 2020. However, before that, they were a startup under a different name. Their founder Own Tripp has a history of growing small companies into a worldwide success.

It's clear that Tripp understands the importance of embracing and understanding online technologies and knows how to create a company that suits our current climate. For example, he started the company reputaton.com, which manages online reputations and privacy- which is essential for the modern world. Surrounded by his incredible team, Tripp acquired Doctor on Demand in 2020.

Summary 

It's difficult to deny that Doctor On Demand has done well for itself. It has noticed a need for a new, more affordable way of healthcare and created a company to meet the Demand. However, questions remain about the future of the company.

Will they be able to continue their growth? Or will they be outdone by the competition?

So long as they continue to work with qualified doctors and keep on with their customer-centered approach, their future looks bright.