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What Has Changed in B2B Sales? Trends from the previous ten years

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James Smith
What Has Changed in B2B Sales? Trends from the previous ten years

There have been significant developments in the B2B software sector in recent years. Consumers now have higher expectations. The market is more fiercely competitive now.


Here's a data review on how the B2B software market changed in a decade. We discovered several patterns that should help salespeople navigate the current unstable business environment.


Screen-to-screen instead of face to face


The pandemic greatly impacted the global economy. 


Sales had always been an in-person activity before the pandemic. When restrictions were put on work-related travel and in-person sales, sales reps shifted to video calls. 


Many salespeople anticipated this was temporary and anxiously anticipated the time when they could again travel for work. It wasn't like that.


Currently, about a third of all sales-related activities are scheduled in person. Most sales-related activities get conducted remotely.


B2B self-service interactions are expanding


The rising acceptance of self-serve B2B purchasing experiences significantly impacts the predominance of B2B cloud software marketplaces.


By the end of 2023 and by the year 2025, according to cloud commerce platform Tackle, B2B software markets will generate more than $10 billion in revenue.


Businesses are using product-led methods


A business approach and methodology known as "product-led growth" (PLG) focuses on the product as the key driver of customer activation, satisfaction, retention, and scalable growth.


The Essence of the Buyer-Seller Relationship Has Transformed


For navigating a corporate environment that is becoming more competitive, today's sales professionals also need to take into account how the connection between buyer and seller has evolved.


In today's uncertain economic environment, many sales professionals feel that a consultative, team-based approach is more critical than ever.


Draup AI Can Future-Proof Your Pipeline


Even though B2B selling has changed significantly over the past decades, Draup for Sales may still help salespeople in every business and sector close more deals and increase revenue.


Draup for Sales can be a contemporary go-to-market platform for sales reps. Based on a foundation of unrivaled data assets, including corporate technographic data, B2B contact information, and intent signals, sales teams can access unique insights to engage with the appropriate prospects and convey a relevant message.


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James Smith
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