logo
logo
Sign in

How to Fix Disney Login Error Code 14

avatar
Reece Smith
How to Fix Disney Login Error Code 14

Have you ever encountered Disney Login Error Code 14? If the answer to this is yes, then were you able to fix it? If in case not, then no need to get upset and feel helpless.


Here we will provide a comprehensive guide that will assist you in resolving the same problem. Disney Plus is a popular on-demand streaming service.


It has access to hundreds of movies and thousands of TV shows from Disney, Pixar, Marvel, Star Wars, and National Geographic. But sometimes, users encounter Disney Login Error Code 14.


There could be several reasons that can cause the same problem. Although it does not matter what are the causes of the issue, it is necessary to fix it as soon as possible.


And the good thing about this is, that error code 14 on the Disney Plus is curable and can be fixed. So, if you are also one of those, who is struggling with the same problem and wondering how to fix this. 


Then there is no need to get upset, here you will get some simple and easy troubleshooting methods. If you are unable to find How to Fix Disney Login Error Code 14. Then all you have to do is, go through the following steps to rectify the same problem.


Why Disney Login Error Code 14?

When we know the causes of the issue, then it becomes more easy to find and implement different troubleshooting solutions. 


So, it is necessary to get familiar with the roots of the problem. The following are some common causes that can lead to this problem.


  • Entered the wrong email address and password.
  • The account is not active.
  • Temporary web browser and application bugs.
  • Invalid cookies and cache.
  • Your account is logged into multiple devices.

Steps to Rectify the Disney Login Error Code 14

Disney Plus is popular around the world but at times, some error occurs that bother the users. The error code 14 occurs when you try to log in to your account.


This identifies that your system or device is unable to recognize your username and password. Simply follow the below problem-solving methods to do the same. 


1. Enter the Correct Login Credentials

As mentioned above, entering the login credentials can also lead to the same error code. So, when you encounter this issue, the first thing you should check is that you have filled in the correct username and password. While doing this, make sure that the letter case is correct.


2. Reset your Password

It is also possible that you have changed the account password. Now you are failing to log in to the account due to an incorrect password. 


So, to fix this, you have to reset your password. Following are the steps to reset the password.


  • Firstly, visit the official website of Disney Plus, and click on the “Login” option.
  • After that, enter the “Username,” and click on the “Continue” button.
  • Then it will ask you for the password, click on “Forget Password”, located at the bottom.
  • Now you will receive a verification code, enter the code in the respective areas.
  • Then create a new and strong password and click on “Save.”
  • After that, try to log in again using new credentials, and see if the problem is fixed or not.

3. Clear Cookies and Cache Data

If Disney Login Error Code 14 still persists, then another method you can try is to clear the cache and cookies. Corrupt cache data and cookies are another common reason for the same problem. 


So, to rectify this problem, you need to clear the cache and cookies. If you are logging through the web browser, then simply visit the settings of the browser and delete all the browsing data.


Or if you are using the Disney app for logging in, then you have to delete all the cache on your device. Once done, check whether the problem is fixed or not.


4. Reinstall the Disney Plus Application

Another and the easiest way to resolve the same issue is to uninstall and then reinstall the application again. This issue can also occur if something is wrong with the app. So, to solve this, you can simply reinstall the app.


  • To do this, turn on your device, and uninstall the app from your device.
  • After that, visit the App Store or the Google Play Store and download the app again.
  • Once it gets downloaded, try to log in again and check whether the problem is fixed or not.

Sum up

Certainly, the above problem-solving guide will assist you with How to Fix Disney Plus Error Code 14


Resolving this problem is not a complicated task, it is more simpler than you think. So, to fix the same problem, all you need to do is to follow the above steps as given.



collect
0
avatar
Reece Smith
guide
Zupyak is the world’s largest content marketing community, with over 400 000 members and 3 million articles. Explore and get your content discovered.
Read more