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Orbi Not Connecting to Internet? Here's How to Fix It!

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Seth Rollens
Orbi Not Connecting to Internet? Here's How to Fix It!

Have you ever experienced problems while connecting Orbi to the internet? If yes is your answer and you are wondering how to fix Orbi not connecting to internet. Then this is the last stop for all your wonderings. 


Orbi is a WiFi system, that provides coverage, speed, and reliability throughout a home. It allows you to have faster speeds between Orbi units without limiting speed. But what if your Orbi won’t connect to the internet?


There could be numerous reasons for Orbi not connecting to internet issue. Many users have reported that they are having difficulty connecting Orbi to the internet. Encountering issues with the Orbi device is quite common. 


However, the good thing is that this problem can be fixed in a few simple steps. In this guide, we will walk through easy-to-follow step-by-step instructions to rectify the Orbi not connecting to internet. 


Why is Orbi Not Connecting to the Internet?

There are several reasons, that can lead to Orbi not connecting to internet.  Therefore, before jumping to fixes, you should get familiar with the root causes of the issue. Below are some common reasons for Orbi not connecting to the internet. 


1. Outdated Firmware

Outdated firmware can also make your Orbi device not connect to the internet. So, before connecting the Orbi to the internet, make sure its firmware is updated to its latest version. 


2. Corrupt IP Settings

If your device has corrupt IP settings, then you will encounter the Orbi not connecting to internet. So, to fix the corrupt IP setting issue, you need to re-configure your device. 


3. Temporary Glitches

Sometimes, problems occur due to temporary glitches in the device. So, before seeking assistance, you should clear all the temporary glitches by restarting the device. 


4. Hardware Connections

Loose and damaged cable connections also cause the Orbi not to connect to the internet. It is necessary to check that cables are inserted properly and none is damaged. 


Steps to Resolve the Orbi Not Connecting to Internet

Hope you have understood the root causes of the problem. The time has come for it to be fixed as soon as possible. Go through the following troubleshooting resolutions to rectify the Orbi not connecting to internet. 


1. Check your Internet Connection

You are having a problem connecting the Orbi to the internet. So, the most prominent thing you should check is your internet connection. Make sure you have connected the device to the router properly. 


It is recommended to connect the device through an Ethernet cable to get a fast and stable internet connection. You can also contact your ISP and ask if there is an internet outage problem. 


2. Check the Wire Connection

If the internet connection is fine, then you should check the wire connection of the device. As mentioned above, loose and damaged wire connections can also cause the Orbi not connecting to internet issue. 


So, you need to make sure all the cables, including the power cable and ethernet cable, are plugged in properly. If any damaged cable is found, then simply replace it with a new one. 


3. Restart the Network Connection

Some users have reported that the Orbi not connecting to internet, which can easily be fixed by power cycling the network connection. So, here are the steps to restart the network connection. 

  • To power cycle the network connection, first, you have to unplug the power cable from your computer. 


  • Now turn it off, then also unplug the cable from the Orbi router, and wait for a few minutes. 
  • After this, plug the cable back into the router and turn your PC on to check whether the problem is solved or not.


4. Check for Firmware Update

If you are still struggling with the Orbi not connecting to internet, then check for firmware updates. Outdate firmware is responsible for the Orbi keep losing internet connection. 


Although Orbi usually downloads the firmware update automatically, but sometimes it stops working. So, to get a better internet connection, you need to manually check and download the firmware updates, if any are available. 


5. Renew the IP Details

Another method to fix the Orbi not connecting to internet is to renew the IP settings. A corrupt IP setting can also lead to the same problem. So, follow the below steps to renew your IP setting. 


  • Firstly, launch the Run box and enter cmd in the respective field. 


  • Then click on Enter, and in the command prompt window, enter ipconfig /release or ipconfig /renew.


  • After that, click on Enter, and a new IP address will be assigned to your device. 


Sum up

If you find resolving Orbi not connecting to internet a complicated job, then simply go through the above fixes as given. Hopefully, this guide will help you resolve how to fix Orbi not connecting to internet. Although resolving this problem is a quite simple task and does not require too much workaround.

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Seth Rollens
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