Everything is bigger and better in Texas; we have a pride unmatched by the rest of country’s states that comes from historical triumphs, a strong economy, and the ability to produce greatness (including famous musicians, politicians, etc.). In a state that values friendliness so much, it makes sense that good customer service is the focus of many local IT service providers. When compared to local MSPs, national MSPs usually have a considerably larger number of clients that they are serving. Local service providers, on the other hand, usually have a more limited client base, which means they must maintain positive customer relationships and have stellar customer service to stay in business. This can work to your advantage, as these local MSPs are usually willing to spend more time catering to your specific needs and addressing any issues that may come up in a timely and pleasant manner. Local MSPs value and depend on the business their clients provide, which pushes them to take a more tailored approach to handling your business’ IT needs.