What is Reputation Management?

Reputation Management is the process of monitoring and responding to reviews that your business receives online. This has become a vital focus for businesses over the last decade and is a necessary part of brand management. A recent study shows that 93% of consumers read online reviews before purchasing a product or service and a business with score of 3.3 is the minimum that a consumer would consider engaging with. https://radiata.io/how-reputation-management-affects-local-search/