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Ecommerce and Chatbots: What Does The Future Hold?

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Metizsoft Solutions
Ecommerce and Chatbots: What Does The Future Hold?

A Chatbots is simply an intelligent piece of technology or software that can communicate with humans.

Making use of Natural Language Processing or NLP, this robot is able to understand the basics of human communication, and using a set of rules and artificial intelligence, actually able to communicate.

Instead of browsing a website, it would be like walking into a store, and talking to the shop representative, and get things that easily.

Businesses, at least the really smart ones are quickly understanding how groundbreaking this software could be, and either has already or are in the process of making Chatbots an indispensable part of their business model.

Just like the Internet was a far-fetched concept once, or like mobile apps in the recent past were an object of skepticism of general public, so are Chatbots right now.

Brands like Facebook have already made their move; it’s time your business gave this concept a chance too.

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