RaCom, a Chatbot development company by Marici Technology Solutions, is introducing yet another State-of-the-Art Innovation for eCommerce platforms/ webshops, to take customer support to level next!
RaCom, a Chatbot development company by Marici Technology Solutions, is introducing yet another State-of-the-Art Innovation for eCommerce platforms/ webshops, to take customer support to level next!
We have built an Artificial Intelligence based Chatbot for enhancing your customer’s experience.
Manual Override – Backup for Customer Care Executives
Trained with over 100 + Situations – ‘Ready-to-Serve’
Work with Multiple Communication Channels
Over the years, Marici, as Software Development Company has worked for more than 100 projects in eCommerce development, where it is well-renowned for its projects in leading frameworks like Magento, OpenCart, Prestashop or leading framework like Salesforce Commerce Cloud (Demandware).
A Chatbots is simply an intelligent piece of technology or software that can communicate with humans.
Making use of Natural Language Processing or NLP, this robot is able to understand the basics of human communication, and using a set of rules and artificial intelligence, actually able to communicate.
Instead of browsing a website, it would be like walking into a store, and talking to the shop representative, and get things that easily.
Businesses, at least the really smart ones are quickly understanding how groundbreaking this software could be, and either has already or are in the process of making Chatbots an indispensable part of their business model.
Just like the Internet was a far-fetched concept once, or like mobile apps in the recent past were an object of skepticism of general public, so are Chatbots right now.
Brands like Facebook have already made their move; it’s time your business gave this concept a chance too.
The term ‘e-commerce’ refers to the business where business is conducted online; where buyers sell their products and services over electronic systems like the internet or some other computer networks.
Some of the most well-known applications that are related to e-commerce are:
• International and domestic payment systems
• Group purchasing
• Enterprise content management
• Automated online aides
• Newsgroups
• Online banking
• Online shopping
• Electronic tickets
• Teleconferencing
• Social networking, etc.
With the advancement in technology, the presentation of e-commerce has played a vital role in easing human life. Services like the online following, online shopping, online banking, informal communication, etc. have facilitated the social being to a great extent. Here are the following benefit of eCommerce for business.