Tips for Managing a Remote Workforce

Last year, the covid-19 pandemic resulted in many Australian business owners finding effective ways to manage their businesses and staff work remotely.

As a result, many started looking for cost-effective ways to streamline business work operations.

As the demand started rising, many technological advances, including VoIP, came to support remote work systems and make the business operation less stressful and expensive.

Voice over internet protocol or VoIP is one such technology that enables the user to make online phone calls.

Here is how VoIP helps remote workers.

In addition, a cloud-based business phone system lets them eliminate the use of additional hardware and traditional phones by providing unified communications tools.

Due to modern technology, it is very simple and comfortable to offer instruction in the retail sales team to a remote workforce with the help of sales training solutions.Kitaboo offers the best Sales Training Solutions in the market.

Connect with us for more info.https://kitaboo.com/retail-sales-training-to-remote-employees/

The Sentrient workforce management software is an all-in-one online workforce management platform for small and medium businesses and larger organisations that are based in Australia and New Zealand.Watch this video for more details:

It wasn’t until the pandemic that it went from optional to a necessity, and it’s sped up digital transformations in a drastic way.Rapidly employers had to consider evolution as far as their IT infrastructure, how employees could access the resources they needed to do their jobs, even when working from unsecured Wi-Fi networks, and how to create policies conducive to this new way of doing business.Employers and IT teams have lost much of their centralized visibility to see what’s happening on their network.

Employees are laxer about cybersecurity when they’re working from home.There’s also often a lack of clarity on remote work because there aren’t well-defined policies in place.With all of this in mind, the following is a guide to what businesses should know about transitioning to a more permanent version of remote work, or at least a hybrid environment.An Overview of Remote WorkNow that we’re significantly into the pandemic, both limitations and benefits of employees working remotely has become much clearer.

That could mean, if practice followed the estimation, that three to four times as many people would be working from home than they were before the pandemic.As was touched on above, there are challenges, including not just the technical considerations but also how to coach employees, ensure there’s recognition and maintain a cultural connection to the company.Specific business considerations stemming from remote work include:Fraud—there’s the potential for fraud to become a more significant risk when employees work from home.

You want to make sure that leadership is regularly communicating with them, sharing goals, and reinforcing your corporate vision.

Employees may not know how to work securely when they’re remote, or they may be less vigilant when they’re not in the office environment.

It’s also hard for employees to discern what’s a phishing scam because they’re highly sophisticated in many cases.Passwords: Even when you’re utilizing VPNs, firewalls, and more traditional means of securing your network, if employees have weak passwords or reuse them, you’re at risk.

The fear of COVID-19 and attempts to try and slow down its spread across the globe has led to a situation where a lot of businesses shut down their operations and attempt with the telecommute working model.

Of course, there are a lot of businesses that had practised this model for years (and with a great success rate), nonetheless, for a lot of employees, entrepreneurs and organizations this is a brand new concept.

So, the big question is – after their employees can return to the office, is there really a need for such a thing?

A smaller on-spot staff means that you can get by with a smaller office, that you have to pay fewer commute benefits and avoid a lot of unnecessary expenses.

In other words, the existing structure of business work may forever change.Online businesses are boomingWhile it may seem like the industry is in shambles (or will be very soon), the truth is that online streaming services, apps and e-commerce are probably doing better than ever before.

Keep in mind, nonetheless, that while these businesses exist online, they are usually focused on the local market in order to offer quick deliveries.