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An NBFCs way to customer engagement using SignOn Leadz

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alfred tyler
An NBFCs way to customer engagement using SignOn Leadz

About Client

The client was a start-up institute where they wanted the brand to increase the impact of its communication endeavours and at the same time, it wanted to increase brand traction by sending key messages to the target segments in a more customised manner. They wanted to reach their customers on a one on one basis and act like their advisor who was available 24*7.

Problem statement

SignOn had to keep in mind the customer experience across all the platforms used by financial services. SignOn had to be on the same page with the client to understand their drawbacks and tailor a solution that could fulfil all their customer relations predicaments. Our aim here was customer satisfaction for both our client and their customers. Generating high levels of awareness for its products in the market is another aspect we looked at.

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alfred tyler
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