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Connect and Engage: What Edtech Innovations Can Teach Us About The Future of Sales

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MarTech Cube
Connect and Engage: What Edtech Innovations Can Teach Us About The Future of Sales

Edtech is booming and constantly evolving at a very high pace, Rekha Thomas from Seismic takes a closer look at these innovations through her sales lense

Sellers and teachers—at first glance, it may appear that these two professions are worlds apart. But if you dig a little deeper, a key objective for both is to educate. Teachers seek to impart knowledge to their students, while sellers attempt to educate prospective buyers about their product or service. Regardless of whether you are teaching algebra or selling software, the same talk track is unlikely to resonate with each member of your audience. Students are at different places in their subject matter knowledge, ability to learn, and even in their preferred mode of instruction. Similarly, buyers have unique business challenges, differing levels of understanding about a vendor’s solution, and even varying budget constraints. Successfully educating buyers, and students require a commitment to building personal connections and delivering engaging experiences.

Connect

Building relationships helps teachers understand who their students are—where they are in their learning journey, what their challenges are, and how they like to learn. And the most successful sellers are able to connect with their buyers—gaining insight into their pain points, how they prefer to consume information, and where they are on their path to purchase.

Making connections in virtual learning environments
The pandemic has wreaked havoc on education as we know it. Whether the delivery model is fully remote, hybrid, or in-person, the school looks and feels very different than ever before. In addition to reimagining curricula, group projects, and labs, teachers are desperately seeking new ways to build student connections, virtually. Microsoft Flipgrid, a video-based, social learning platform offers teachers and students one way to connect. Group discussion is a key aspect of the traditional learning toolkit, providing opportunities for students to share opinions, participate in discourse, and build connections with others. In a remote environment, teachers are faced with the challenges of online instruction, including the significant barrier of having students click “unmute” to participate in virtual discussions. Flipgrid provides a unique way to ‘see and hear’ everyone, allowing students to determine the right time to add their voice to a discussion, through video. Teachers record or upload videos on topics for discussion to a “grid” which can then be shared with their students. Students are then able to contribute to the discussion by recording a brief introduction and their own thoughts on the topic in a fun way. In addition to connecting groups of students around a topic, Flipgrid is also being used for asynchronous one-to-one interactions between counselors and students. Rather than setting up formal meetings or typing emails back and forth, students may choose to record video questions for their counselor who then responds with a video of their own. Students are able to share their voices, interact in an engaging way, and build stronger connections with peers and teachers, even in a virtual environment. The use cases continue to grow exponentially as communities of Flipgrid users share best practices with each other.

https://www.martechcube.com/connect-engage-edtech-innovations-teach-about-future-of-sales/

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