The Call Center AI Market is Segmented by Component, (Compute Platforms, Solution, and Service), Deployment (On-Premise and Cloud), and Industry Vertical (BFSI, Retail and E-Commerce, Telecom, Healthcare, Media and Entertainment, Travel and Hospitality, and Others). The report covers global opportunity analysis and industry forecasts from 2021 to 2030.
The global call center AI market was valued at USD 959.80 Million in 2020 and is projected to reach USD 9,949.61 Million by 2030, registering a Compound Annual Growth Rate (CAGR) of 26.3%.
Let’s begin with the basics!
Chatbots are the computer programs that imitate the human style of conversation.
But, did you know there is a difference between regualr chatbots and the AI chatbots?
Chatbots have transformed from being a small automated tool to a smarter support partner capable of making informed decisions for solving real business problems.