What is Hotel PMS Integration?
Competition is piping hot in the hotel booking industry. Hotel bookers now have vast information about different hotels through comparison sites, search engines, and online travel agencies. So it only makes sense to list your room inventories and rates on as many booking sites as possible.
You can make use of hotel PMS software and concentrate on broadening your market reach by integrating your Property Management System (PMS) into new distribution channels. This allows you to accept and share relevant data with other internal systems and eliminate the tedious manual work.
Having a PMS integration in your hotel software gives you a competitive advantage in this massive online marketplace. Through this integration, you get to have unified operations between departments such as sales, front desk management, housekeeping, payment processing, revenue management, and other advantages, which we will discuss further.
Benefits of Hotel PMS Integration
1. Seamless Check-ins & Check-outs
The process of check-ins/outs should be quick and a seamless experience for your clientele. Integrating a PMS into your hotel system helps your hotel staff perform daily operations such as check-in/out, guest requests, housekeeping status, room maintenance, bookings, and billing option efficiently. Executing these tasks is hassle-free for managers and will increase productivity and deliver an excellent experience for your guests.
2. Revenue Management Made Easier
A hotel PMS will connect operations to financial processes by leveraging the integrations of accounts payable, accounts receivable, payment gateways, point-of-sale systems, and payment processors. Moreover, this integration’s analytics, reporting, and intelligence help improve your business’s daily operations.
3. Provides Accurate Real-time Monitoring
If your hospitality business works all around the year or requires a 24-hour commitment, a property management system gives you the greatest advantage of flexible access from anywhere and anytime. As a hotel owner or manager, you are provided with accurate real-time monitoring, which provides you with access to track the status of each booking, adjust or change rates, review performance results wherever and whenever required.
4. Efficiently Manages Customer Data
Hotel PMS securely stores all customer data and helps you form detailed guest profiles. When you thoroughly understand your consumer’s buying patterns, you can efficiently develop more targeted packages and services.
5. Flexible Rate Management
Pricing your rooms right is the key to prevailing in this competitive industry. A hotel PMS will help you plan your hotel rates depending on the market situation.
6. Better Guest Experience
A hotel PMS remembers your customer’s feedback and even their preferences. It helps your employees understand what your guests want and ensure a great guest experience.
Bottom Line
Hoteliers are jumping hoops to meet customer needs and upgrading themselves for providing a better experience. To thrive in this competitive industry, you need to become technologically advanced and hope to meet your customer’s needs, including online searches, bookings, on-property interaction, and feedback on social media.
A hotel PMS makes everything easier for you - from making a hotelier’s daily administrative operations smoother to providing your guests with the best hospitality experience!
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