Skype is Microsoft’s VoIP solution that allows users to make phone calls. Host or join a video meeting and send and receive instant messages in one-on-one or group chats.
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What is Skype?
Millions of individuals and businesses use Skype to make one-on-one and group video and audio calls, send instant messages And share files with others on Skype. You can use Skype with whatever works best for you. Skype is free to download and easy to use, whether on your mobile, computer, or tablet.
How to cancel the subscription?
You can cancel Skype subscription through the Skype website by opening your account settings. A Skype subscription allows you to call an unlimited number of non-Skype phone numbers by paying a monthly fee instead of individual credit payments.
When you cancel your Skype subscription, you will need to buy credit or another subscription before you can call non-Skype numbers.
- First, you can go to your Skype account profile page and select Manage for the subscription you want to cancel
- Select unsubscribe.
- Choose a reason for cancellation. Then you can select Cancel Subscription to confirm your cancellation.
How to stop auto-renewal?
- Sign in to Skype and click your name on the home screen.
- You can click the arrow next to “Manage accounts” to open the account window.
- Next you can tap “View Details” next to “Payment Settings” in the bottom pane.
- Now you can click “Disable” in the payment settings window to stop Skype from automatically charging your account when your balance falls below a certain level.
What is the refund or cancellation policy?
We are unable to refund you for paid products once used. As determined by Skype’s refund policy, the nature of your Skype number means that you’re using it to receive calls at the time of purchase. Therefore, refunds are not available for Skype Numbers.
How to request for a refund?
You can follow the below steps to get a skype refund,
- You can sign in to your Skype account profile page.
- From your purchase history, select the order you want to refund. If you are eligible for a refund, you will have a refund button.
- Select the refund button.
The refunds will be made using the same payment method used for the original purchase. Skype cannot complete a refund if the original payment method is no longer available, e.g., your credit card has expired. PayPal is disabled, or in case the payment method does not allow refunds.
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